Amazon Business Lead-Digital Retail (Hybrid) Amazon Business Lead-Digital Retail (Hybrid)
About The Position
At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us! POSITION SUMMARY: The Lead, Amazon Business (Digital Retail) drives the execution and growth of Nespresso’s Amazon Business channel, accelerating machine and coffee sales while expanding engagement with SMB and Enterprise customers. This role owns end‑to‑end in‑platform execution, delivering strong commercial performance, best‑in‑class digital shelf execution, and a seamless customer journey that leverages Nespresso’s B2B portfolio and relevant B2C offerings to recruit, convert, and retain professional buyers. As part of the Digital Retail team, the Lead translates B2B and acquisition priorities into actionable plans on Amazon Business, partnering closely with the Director Customer Account- eBusiness, and cross‑functional teams to deliver disciplined execution and scalable growth. This is a hybrid based opportunity (2 days onsite at Nespresso USA’s NYC Manhattan Herald Square office) and the rest remotely from home.
Requirements
- Bachelor’s degree
- 5+ years of experience in e‑commerce, vendor operations, or digital merchandising
- Strong attention to detail with the ability to manage multiple priorities
- Experience working cross‑functionally with commercial, content, and supply chain teams
- Passion for digital retail and delivering B2B customer solutions
- Strong analytical skills with the ability to interpret performance data and translate insights into action
- Experience managing digital merchandising, promotions, and content optimization on marketplace platforms
- Comfort working in fast‑paced, cross‑functional environments with multiple stakeholders
- Strong written and verbal communication skills, including executive‑ready reporting and recaps
- Test‑and‑learn mindset with experience optimizing conversion, acquisition, or portfolio performance
Responsibilities
- Own day‑to‑day commercial execution for Amazon Business across machines, coffee, and accessories
- Drive SMB and Enterprise customer acquisition by executing Amazon Business strategies that leverage Nespresso’s B2B portfolio and relevant B2C offerings
- Manage item setup, availability, catalog accuracy, and Buy Box health in partnership with Amazon and internal teams
- Execute promotional and merchandising plans aligned to commercial and acquisition priorities
- Partner with Supply Chain and Finance to support forecast accuracy and inventory health
- Drive discoverability, content quality, and conversion across the Amazon Business portfolio
- Optimize PDPs and content to support SMB and Enterprise purchasing needs and decision‑making
- Support ongoing updates and expansion of the Amazon Business Brand Store
- Ensure consistent brand and content standards across PDPs and the Brand Store
- Partner with Digital Shelf and Channel Marketing teams to adapt content for the B2B context while leveraging relevant B2C assets
- Serve as the day‑to‑day internal point of contact for Amazon Business within Digital Retail
- Deliver regular performance reporting and business recaps for the Senior Manager and cross‑functional partners
- Translate Amazon Business performance data into clear actions and recommendations to support acquisition and growth
- Coordinate cross‑functional readiness for launches, campaigns, and key initiatives
- Identify and execute test‑and‑learn opportunities to improve acquisition, conversion, and portfolio performance
Benefits
- Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits.
- Incentives and/or benefits packages may vary depending on the position.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
