Amazon Account Manager | Shelton, CT
About The Position
We’re looking for an experienced, data‑driven Amazon Account Manager who excels at turning insights into growth. In this role, you will own key elements of our Amazon business, identifying opportunities driving revenue, optimizing content, partnering with Amazon external teams, and enhancing performance across the digital shelf. If you thrive in fast-paced environments, are willing to go above and beyond, love solving complex problems, and bring both analytical and creative strengths, we want to talk to you. At i-Health (a dsm-firmenich company), consumers and brands are at the heart of all we do. We are on a mission to unlock self-care for overlooked and unspoken health needs. As leaders in our respective categories of Microbiome (Culturelle® Probiotics, Lacteol® Postbiotics) and Women’s Health (AZO® intimate health and Estroven® menopause solutions), we strive to be the thought leaders and change makers, carrying the responsibility to shape the future of our categories and bring inspired, approachable science-backed solutions to our core audience of women and families. Discover more at dsmihealth.com
Requirements
- Bachelor’s degree in Business Administration (Master’s in Analytics preferred) and deep knowledge of digital content, SEO, ecommerce best practices, and PXM tools (e.g., Salsify, Syndigo).
- Hands‑on experience with analytics platforms such as Pacvue, Stackline, Helium10, AMC, DSP, and curiosity to explore emerging AI tools like Microsoft Copilot and Amazon Rufus.
- Strong project planning, organization, and execution skills, with 2–4 years of Amazon Vendor Central experience (Seller Central a plus) and product forecasting expertise.
- Advanced proficiency in Microsoft Excel and full fluency across Microsoft Office applications.
- Strong analytical and problem‑solving skills, exceptional attention to detail, and the ability to turn complex data into meaningful insights.
- A collaborative mindset with a sense of urgency, skilled at driving alignment, resolving issues proactively, and challenging the status quo with creative, innovative thinking.
Responsibilities
- Drive sales, conversion, and category growth on Amazon by identifying opportunities through competitive, category, and performance analysis.
- Lead new item launch readiness, including Vendor Central setup, catalog accuracy, and resolution of operational or chargeback issues.
- Manage forecasting and partner closely with cross‑functional teams to ensure supply chain needs are met and demand signals are accurately reflected.
- Optimize product detail pages through best‑in-class content, SEO‑driven copy, PXM tools, and continuous A/B testing to improve discoverability and conversion.
- Translate complex sales, traffic, media, and operational data into actionable insights that influence strategy, programs, and business decision‑making.
- Connect media performance (Traffic, CVR, NTB, TACOS, AMC, AMS, DSP) to business outcomes and collaborate cross-functionally to proactively troubleshoot and drive growth.
Benefits
- Unique career paths across health, nutrition and beauty - explore what drives you and get the support to make it happen
- A chance to impact millions of consumers every day – sustainability embedded in all we do
- A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next
- Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership
- A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.
- A community where your voice matters – it is essential to serve our customers well.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
