AM Sandcastles Server

Hilton Sandestin Beach • Miramar Beach, FL

16h

About The Position

The service of Food and/or Beverage in a friendly, courteous, and timely manner, resulting in guest satisfaction.

Requirements

• Must have basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
• Knowledge of the appropriate table settings, service ware, and menu items.
• Ability to read, write, and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders.
• Ability to remember, recite, and promote the variety of menu items.
• Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift.
• Must be able to walk and stand for an extended period of time.
• Ability to operate beverage and toast equipment.
• Ability to operate a keyboard and learn point-of-sale procedures to pre-check order and close out the check.
• Any combination of education, training or experience that provides the required knowledge, skills and abilities.
• Ability to obtain any government required licenses or certificates.

Nice To Haves

• Prior hospitality experience preferred.

Responsibilities

• Check station before, during, and after shift for proper set-up and cleanliness.
• Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Retrieves orders, when complete, up to 30 lbs. from kitchen.
• Confirms its accuracy, lifts, and delivers to guests along with appropriate condiments.
• Abides by all State, Federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Records the details of the order from the guests and repeats the order to the guest for accuracy.
• Inputs the order into the Point-of-Sale computer to inform the kitchen of the particulars in the order being placed.
• Replenish beverages, as necessary, and check with guests for overall satisfaction.
• Markets and serves, upon request, any call liquors, premium beers or wines, and desserts.
• Presents the check to guest promptly.
• Supplements the bus help in clearing and resetting the tables.
• Performs all assigned side work to include replenishing condiments and restocking supplies.
• Performs any general cleaning tasks using standard hotel cleaning products, as assigned, to adhere to health standards.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free daily meal service (lunch or dinner)
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed