AM Server

Sonesta Hotels•Columbus, OH

1d•$8

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary The Restaurant Server (RS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the food service venues of the hotel. The Server sets-up, services, and breaks-down the food and beverage areas where they are assigned ensuring a high level of quality, consistency and service. Job Description Greet and seat guests in a friendly and welcoming manner. - Present menus, take orders, and answer questions about menu items. - Provide recommendations and upsell specials or additional items. - Input orders accurately into the POS system and ensure timely delivery to the kitchen. - Serve food and beverages promptly and courteously. - Check back with guests to ensure satisfaction and address any concerns. - Monitor table cleanliness and promptly clear dishes and utensils. - Prepare and deliver accurate checks, handle payments, and process transactions. - Maintain knowledge of menu items, ingredients, and allergens. - Adhere to food safety and sanitation standards. - Collaborate with kitchen and bar staff to ensure smooth service. - Assist with opening and closing duties, including setup and cleanup. - Uphold a positive attitude and teamwork mentality. - Attend training sessions and staff meetings as required. - Handle guest inquiries, complaints, and feedback professionally and promptly. - Follow all company policies, procedures, and regulations. - Maintain a neat and professional appearance at all times. - Perform additional tasks and responsibilities as assigned by management. Additional Job Information/Anticipated Pay Range 8.00 plus tips Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues. If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you’ll get in touch with us. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Responsibilities

Greet and seat guests in a friendly and welcoming manner.
Present menus, take orders, and answer questions about menu items.
Provide recommendations and upsell specials or additional items.
Input orders accurately into the POS system and ensure timely delivery to the kitchen.
Serve food and beverages promptly and courteously.
Check back with guests to ensure satisfaction and address any concerns.
Monitor table cleanliness and promptly clear dishes and utensils.
Prepare and deliver accurate checks, handle payments, and process transactions.
Maintain knowledge of menu items, ingredients, and allergens.
Adhere to food safety and sanitation standards.
Collaborate with kitchen and bar staff to ensure smooth service.
Assist with opening and closing duties, including setup and cleanup.
Uphold a positive attitude and teamwork mentality.
Attend training sessions and staff meetings as required.
Handle guest inquiries, complaints, and feedback professionally and promptly.
Follow all company policies, procedures, and regulations.
Maintain a neat and professional appearance at all times.
Perform additional tasks and responsibilities as assigned by management.