Account Manager/Business Development Manager

Exact IT Consulting•Lexington, KY

38d

About The Position

Exact IT Consulting is a leading provider of IT managed services, specializing in delivering innovative technology solutions that drive business growth. We partner with clients to manage and optimize their IT infrastructure, ensuring maximum efficiency, security, and performance. Join a dynamic team dedicated to helping businesses achieve their technology goals. We are seeking a results-driven Account Manager/Business Development Manager to manage client relationships and drive new business opportunities. The ideal candidate will have a strong background in IT services, exceptional communication skills, and a passion for fostering long-term client partnerships. This role combines account management with strategic business development, offering a unique opportunity to contribute to the growth of our company.

Requirements

Proven experience in account management, business development, or sales, preferably in IT managed services or a related field.
Strong understanding of IT infrastructure, cloud solutions, cybersecurity, and related technologies.
Excellent interpersonal and communication skills, with the ability to build rapport and influence stakeholders.
Demonstrated ability to meet or exceed sales targets and KPIs.
Strong problem-solving skills and the ability to address client needs effectively.
Proficient in CRM software and other sales tools.

Nice To Haves

Bachelor’s degree in Business, IT, or a related field (preferred).

Responsibilities

Build and maintain strong, long-term relationships with clients.
Serve as the primary point of contact for client inquiries and concerns.
Regularly assess client needs and identify opportunities to expand services.
Ensure client satisfaction and retention by delivering exceptional service.
Identify and pursue new business opportunities to expand the client base.
Develop and implement strategies to generate leads and close deals.
Conduct market research to identify trends and opportunities in the IT services industry.
Prepare and deliver compelling presentations and proposals to prospective clients.
Work closely with technical teams to ensure service delivery aligns with client expectations.
Collaborate with the marketing team to create targeted campaigns and materials.
Provide insights and feedback to improve service offerings and customer experience.