Alternatives Fund Accounting Team Leader

Brown Brothers Harriman • Boston, MA

10d • $80,000 - $120,000

About The Position

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. As an Alts Fund Accounting Team Leader, you will be responsible for the management and direction of one of the business line's Net Asset Value (NAV) Oversight teams including oversight of Trades, Cash and Capital Stock, Expenses, European Tax, Audit and Special Handling. You will also be responsible for day-to-day activities and issues that may impact the achievement of department objectives including quality, control, and client service standards. In addition, you will be responsible for managing a group with typically one or more Client Account Supervisors as direct reports. Additional responsibilities include Oversee the day to day activities of team ensuring deliverables are met on time and accurately. Act as the primary point of escalation for Client teams for any client related issues and proactively manage the resolution process with frequent updates and satisfaction measures. Review and discuss issues requiring escalation with Senior Management. Ensure procedures/checklists are documented and best practices are followed. Manage controls efficiently to alleviate any areas of potential risk. Client Servicing Establish service standards with CSG colleagues and ensure they are shared with and understood by team members and all internal support groups (Operations, etc.). Serve as an escalation point for client service issues and deliverables. Establish appropriate contacts within client teams and internal departments and actively collaborate to improve service quality. Work closely with Client teams to stay abreast of client goals and service requirements. Build overall credibility and foster trust within and outside of the Fund Accounting Services Management Team. Leadership and Staff Supervision Promote a cohesive team atmosphere through exhibiting strong leadership, effective communication, professionalism, and development of individual career paths. Participate in the interview and selection process for job applicants. Oversee and ensure training and cross training of employees on relevant job functions to develop breadth and depth of knowledge. Participate in inter departmental and cross Line of Business Project teams. Complete and oversee the completion of the BBH annual performance review process. Provide ongoing feedback and coaching to direct reports to improve individual and team performance. Manage performance issues and disciplinary process for employees falling below set expectations. Assist Client Service Manager with ongoing projects and Client relationship management Technology and Innovation Review and streamline functional tasks for maximum efficiency. Realize team efficiencies through increased automation and organize workflows. Leverage department metrics to identify areas of high support cost and take steps to mitigate Lead and assist in implementing the coordination of new business and product implementations and conversions.

Requirements

• BA/BS degree in a business-related field, and/or equivalent work experience.
• 9+ years of experience in fund accounting, NAV oversight or similar, fund audit experience.
• Demonstrate understanding of daily UCITS and Part II mutual fund accounting activities and be comfortable running exception and risk-based reviews.
• 2+ years of supervisory experience.
• Client service skills.
• Aptitude for numbers, accuracy and organization.
• Technical and analytical ability.
• Ability to work accurately and quickly under pressure.
• Interpersonal skills.
• Written and verbal communication skills.
• Creative problem-solving skills, including the ability to identify, recommend and implement solutions.
• Ability to learn and adapt to new technologies and systems.
• Language skills commensurate with office location and client relationships supported.

Nice To Haves

• Knowledge of Global Custody and or Transfer Agency is an advantage.
• Knowledge or experience of STAR is an advantage.

Responsibilities

• Oversee the day to day activities of team ensuring deliverables are met on time and accurately.
• Act as the primary point of escalation for Client teams for any client related issues and proactively manage the resolution process with frequent updates and satisfaction measures.
• Review and discuss issues requiring escalation with Senior Management.
• Ensure procedures/checklists are documented and best practices are followed.
• Manage controls efficiently to alleviate any areas of potential risk.
• Establish service standards with CSG colleagues and ensure they are shared with and understood by team members and all internal support groups (Operations, etc.).
• Serve as an escalation point for client service issues and deliverables.
• Establish appropriate contacts within client teams and internal departments and actively collaborate to improve service quality.
• Work closely with Client teams to stay abreast of client goals and service requirements.
• Build overall credibility and foster trust within and outside of the Fund Accounting Services Management Team.
• Promote a cohesive team atmosphere through exhibiting strong leadership, effective communication, professionalism, and development of individual career paths.
• Participate in the interview and selection process for job applicants.
• Oversee and ensure training and cross training of employees on relevant job functions to develop breadth and depth of knowledge.
• Participate in inter departmental and cross Line of Business Project teams.
• Complete and oversee the completion of the BBH annual performance review process.
• Provide ongoing feedback and coaching to direct reports to improve individual and team performance.
• Manage performance issues and disciplinary process for employees falling below set expectations.
• Assist Client Service Manager with ongoing projects and Client relationship management
• Review and streamline functional tasks for maximum efficiency.
• Realize team efficiencies through increased automation and organize workflows.
• Leverage department metrics to identify areas of high support cost and take steps to mitigate
• Lead and assist in implementing the coordination of new business and product implementations and conversions.

Benefits

• BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing.
• BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees