Experienced Alarm Technician

Bay Alarm Company • Peoria, AZ

2d

About The Position

The Installer II position installs complete security systems with minimal supervision and explains installation to customers. This role performs system alterations and additions and service systems as required.

Requirements

• 1-2 years of alarm installation experience required.
• Demonstrate ability to program, install, troubleshoot, and explain simple residential and commercial security systems.
• Basic knowledge of construction, electronic theory, and electrical wiring preferred.
• Excellent written and oral communication, customer service and documentation skills.
• Strong work ethic and detailed oriented.
• Basic computer and smart device competence required.
• High school diploma or equivalent required.
• May be required to work evenings weekends and holidays as needed.
• Valid driver's license and a clean driving record required.
• Final applicant will need to have the ability to pass a pre-employment screening process.

Nice To Haves

• Product experience with Autocall, DMP, Openeye and PDK preferred.
• Basic knowledge of construction, electronic theory, and electrical wiring preferred.

Responsibilities

• Install hard wired burglar alarm, CCTV, and access control systems.
• Gain experience by assisting in the installation of more complex burglar alarm, fire alarm, CCTV and access control systems.
• Prepare installation equipment and documentation.
• Generate a positive customer experience through exceptional customer service.
• Walk through system design with customer, make adjustments as needed.
• Install systems in a timely manner and to company standards.
• Arrive on time daily with a professional and clean uniform with appropriate work shoes.
• Properly maintain and clean all work equipment and company assigned vehicle.
• Provide assistance and on-the-job guidance to new team members.
• Provide 24-hour on-call support as part of a rotating schedule, including weekends and holidays.
• Engage in on-the-job training and pass field inspections to show proficiency in order to advance to the next level.
• Complete prerequisite and continual E-Learning training courses.
• Attend Bay University's product training courses & pass all assessments.
• All other miscellaneous responsibilities and other duties as assigned.

Benefits

• medical, dental, vision, life insurance, and 401(k) with company match
• 40-Hour Workweek with Overtime Opportunities
• Day Shift Schedule Monday to Friday, some on-call and weekends may be required
• Take Home Company Vehicle with Gas Card or Mileage Reimbursement
• Uniform, Tools, and Cell phone Provided
• Clearly Defined Career Path (Level System)
• Paid Training and NICET Certifications
• Alarm System Purchase Plan and Employee Discounts
• Benefits; medical, dental, vision, life insurance, long term disability
• Vacation, Sick Time, Holidays, Bay Alarm Days
• 401(k) with a company match
• Employee Referral Bonus Program
• Flexible Spending Account
• Employee Assistance Program (EAP)
• Education Reimbursement
• Family Scholarship Programs
• Employee Resource Groups
• Community Service Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees