The Installer II position installs complete security systems
with minimal supervision and explains installation to customers. This role
performs system alterations and additions and service systems as required.
Install hard wired burglar alarm, CCTV, and access control systems.
Gain experience by assisting in the installation of more complex burglar
alarm, fire alarm, CCTV and access control systems.
Prepare installation equipment and documentation.
Generate a positive customer experience through exceptional customer service.
Walk through system design with customer, make adjustments as needed.
Install systems in a timely manner and to company standards.
Arrive on time daily with a professional and clean uniform with appropriate
work shoes.
Properly maintain and clean all work equipment and company assigned vehicle.
Provide assistance and on-the-job guidance to new team members.
Provide 24-hour on-call support as part of a rotating schedule, including
weekends and holidays.
Engage in on-the-job training and pass field inspections to show proficiency
in order to advance to the next level.
Complete prerequisite and continual E-Learning training courses.
Attend Bay University's product training courses & pass all assessments.
All other miscellaneous responsibilities and other duties as assigned.
1-2 years of alarm installation experience required.
Demonstrate ability to program, install, troubleshoot, and explain simple
residential and commercial security systems.
Basic knowledge of construction, electronic theory, and electrical wiring
preferred.
Excellent written and oral communication, customer service and documentation
skills.
Strong work ethic and detailed oriented.
Basic computer and smart device competence required.
High school diploma or equivalent required.
May be required to work evenings weekends and holidays as needed.
Valid driver's license and a clean driving record required.
Final applicant will need to have the ability to pass a pre-employment
screening process.
Product experience with Autocall, DMP, Openeye and PDK preferred.
Basic knowledge of construction, electronic theory, and electrical wiring
preferred.
medical, dental, vision, life insurance, and
401(k) with company match.
40-Hour Workweek with Overtime Opportunities
Day Shift Schedule Monday to Friday, some on-call and weekends may be
required
Take Home Company Vehicle with Gas Card or Mileage Reimbursement
Uniform, Tools, and Cell phone Provided
Clearly Defined Career Path (Level System)
Paid Training and NICET Certifications
Alarm System Purchase Plan and Employee Discounts
Benefits; medical, dental, vision, life insurance, long term disability