Experienced Alarm Technician

Bay Alarm Company • Anaheim, CA

1d

About The Position

Position Summary: The Installer III position installs complete security systems
with minimal supervision and explains installation to customers. This role
performs system alterations and additions and service systems as required.

Requirements

• 2-3 years of alarm installation experience required. 4+ years preferred.
• Knowledge of construction, electronic theory, and electrical wiring required.
• Excellent written and oral communication, customer service & documentation skills.
• Strong work ethic and detailed oriented.
• Basic computer and smart device competence required.
• High school diploma or equivalent required.
• May be required to work evenings weekends and holidays as needed.
• Valid driver's license and a clean driving record required.
• Final applicant will need to have the ability to pass a pre-employment screening process.

Nice To Haves

• Product experience with Autocall, DMP, Openeye and PDK preferred.
• Network based systems experience preferred.
• Demonstrate ability to program, install, troubleshoot, and explain complex residential and commercial security systems.

Responsibilities

• Install and assist with complex hard wired burglar alarm, fire alarm, CCTV, access control and intercom systems.
• Coordinate installation projects with customers and contractors.
• Lead team of installers to complete larger projects.
• Prepare installation equipment and documentation.
• Generate a positive customer experience through exceptional customer service.
• Walk through system design with customer, make adjustments as needed.
• Install systems in a timely manner and to company standards.
• Arrive on time daily with a professional and clean uniform with appropriate work shoes.
• Properly maintain and clean all work equipment and company assigned vehicle.
• Provide on-the-job training to new team members.
• Provide 24-hour on-call support as part of a rotating schedule, including weekends and holidays.
• Engage in on-the-job training and pass field inspections to show proficiency in order to advance to the next level.
• Complete prerequisite and continual E-Learning training courses.
• Attend Bay University's product training courses & pass all assessments.
• Expand skills by attending training offered by Bay University in critical areas such as networking, system troubleshooting, complex fire technology, NFPA, NEC and UL standards.
• Complete paperwork and pass required tests to acquire state mandated licensing.
• All other miscellaneous responsibilities and other duties as assigned.

Benefits

• medical, dental, vision, life insurance, and 401(k) with company match
• 40-Hour Workweek with Overtime Opportunities
• Day Shift Schedule Monday to Friday, some on-call and weekends may be required
• Take Home Company Vehicle with Gas Card or Mileage Reimbursement
• Uniform, Tools, and Cell phone Provided
• Clearly Defined Career Path (Level System)
• Paid Training and NICET Certifications
• Alarm System Purchase Plan and Employee Discounts
• Benefits; medical, dental, vision, life insurance, long term disability
• Vacation, Sick Time, Holidays, Bay Alarm Days
• 401(k) with a company match
• Employee Referral Bonus Program
• Flexible Spending Account
• Employee Assistance Program (EAP)
• Education Reimbursement
• Family Scholarship Programs
• Employee Resource Groups
• Community Service Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED