Experienced Alarm Service Technician (Paid Training and Company Vehicle Provided!)

Vector Security and Vector Security Networks Career•Columbia, MD

7d•$26 - $41•Onsite

About The Position

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Sr. Service Technician! We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members. Territory : Northern Virginia / Southern Maryland (Alexandria to Manassas; Fredericksburg to Gainesville) PAID TRAINING AND COMPANY VEHICLE PROVIDED! Summary: As a Senior Alarm Systems Technician on our Service Team , you'll use your industry expertise to diagnose, repair, and maintain residential and commercial security systems across the Northern Virginia and Southern Maryland area. This is a true field-based role. This opportunity requires strong troubleshooting skills to diagnose network and system issues, perform basic integrations, and ensure systems operate reliably for our customers. Senior technicians also play an important role in supporting and mentoring junior technicians while sharing technical knowledge to help strengthen the capabilities of the team and branch. In short, you will manage on average 4-7 service calls per day, working independently across a variety of system types while delivering an exceptional experience for every customer you visit. You will be issued a company vehicle, cell phone, and laptop to help you succeed in the field and manage your day-to-day! If you have experience installing alarm systems, security systems, running low voltage wiring, installing CCTV systems, or working in structured wiring or new construction environments - and enjoy mentoring other technicians or sharing your technical expertise - this role may be a strong fit for your background. Why Join Vector Security as an Alarm Technician: You’re not just a number. Your schedule is set at least the night before so you can plan your day; your first call is typically within an hour of your home We equip you to succeed . You’ll receive a company vehicle, company cell phone, and laptop; all equipment is shipped directly to you so your focus stays on your territory We invest in your growth . Vector offers paid training and certifications including OSHA, NICET, CAT Level 1, alarm.com, and other manufacturer-specific programs; we want you building skills, not just logging calls Variety keeps the work interesting . Unlike companies where technicians work on a single brand or panel type, Vector installs and services a wide range of systems; you will encounter something new regularly and build a broad technical skill set because of it Minimal office time. For this territory, branch visits are only required once a month to once a quarter for team meetings; the rest of the time, you’re in the field doing the work

Requirements

3 to 5 years of hands-on field experience installing and servicing security alarm systems – required
High School Diploma or equivalent – required
Valid driver’s license with a clean driving history – required
Solid working knowledge of alarm panels and low voltage systems – required
Experience with CCTV and DMP access control – preferred
NICET Fire Level 1 certification is a plus; if you don’t have it yet, we’ll help you get there through our paid certification program!
ESA Certified Alarm Technician Level 2 or equivalent – preferred
Strong troubleshooting skills and the ability to work independently in the field with minimal supervision
Professional communication skills and a customer-first mindset; you will be the face of Vector Security on every call

Nice To Haves

Experience with CCTV and DMP access control – preferred
NICET Fire Level 1 certification is a plus; if you don’t have it yet, we’ll help you get there through our paid certification program!
ESA Certified Alarm Technician Level 2 or equivalent – preferred

Responsibilities

Diagnose and resolve service issues on residential and commercial security systems, including wired and wireless alarms, access control, and video surveillance
Manage a daily route of ~ 4 to 7 service calls across your assigned territory in Northern Virginia and Southern Maryland
Configure and demonstrate system functionality; represent Vector Security professionally in every customer interaction
Identify opportunities to expand or upgrade service solutions for existing customers
Maintain accurate service records and documentation for each call
Apply strong troubleshooting logic to resolve issues efficiently on the first visit whenever possible
Share technical knowledge and support less experienced team members as needed