Experienced Alarm Service Technician (Paid Training and Company Vehicle Provided!)
About The Position
As a Senior Alarm Systems Technician on our Service Team, you'll use your industry expertise to diagnose, repair, and maintain residential and commercial security systems across the Northern Virginia and Southern Maryland area. This is a true field-based role. This opportunity requires strong troubleshooting skills to diagnose network and system issues, perform basic integrations, and ensure systems operate reliably for our customers. Senior technicians also play an important role in supporting and mentoring junior technicians while sharing technical knowledge to help strengthen the capabilities of the team and branch. In short, you will manage on average 4-7 service calls per day, working independently across a variety of system types while delivering an exceptional experience for every customer you visit. You will be issued a company vehicle, cell phone, and laptop to help you succeed in the field and manage your day-to-day! If you have experience installing alarm systems, security systems, running low voltage wiring, installing CCTV systems, or working in structured wiring or new construction environments - and enjoy mentoring other technicians or sharing your technical expertise - this role may be a strong fit for your background.
Requirements
- 3 to 5 years of hands-on field experience installing and servicing security alarm systems – required
- High School Diploma or equivalent – required
- Valid driver’s license with a clean driving history – required
- Solid working knowledge of alarm panels and low voltage systems – required
Nice To Haves
- Experience with CCTV and DMP access control – preferred
- NICET Fire Level 1 certification is a plus
- ESA Certified Alarm Technician Level 2 or equivalent – preferred
- Strong troubleshooting skills and the ability to work independently in the field with minimal supervision
- Professional communication skills and a customer-first mindset; you will be the face of Vector Security on every call
Responsibilities
- Diagnose and resolve service issues on residential and commercial security systems, including wired and wireless alarms, access control, and video surveillance
- Manage a daily route of ~ 4 to 7 service calls across your assigned territory in Northern Virginia and Southern Maryland
- Configure and demonstrate system functionality; represent Vector Security professionally in every customer interaction
- Identify opportunities to expand or upgrade service solutions for existing customers
- Maintain accurate service records and documentation for each call
- Apply strong troubleshooting logic to resolve issues efficiently on the first visit whenever possible
- Share technical knowledge and support less experienced team members as needed
Benefits
- Competitive compensation with incentive eligibility
- Medical, dental and vision coverage
- Company paid life and AD&D insurance.
- Company paid short- and long-term disability.
- Voluntary benefit products
- 401k retirement savings plan
- Flexible Spending Account
- Paid time off
- Tuition reimbursement
- Employee Assistance Program (EAP)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
