Aladdin Provider Relationship Management-Associate

BlackRock • New York, NY

24d • $115,000 - $147,500 • Hybrid

About The Position

BlackRock’s purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of January 202 6 , the firm managed approximately $ 14 trillion in assets on behalf of investors worldwide . In this role, you will support the Aladdin Provider network of partners, which consists of some of the largest global banking organizations in the world. As a relationship manager business, you will leverage a deep understanding of your client’s business model as well as your Aladdin expertise to optimize the post-trade ecosystem. Primary responsibilities include: Act as a trusted advisor to our Aladdin Provider clients, helping them navigate the Aladdin community and identify ways to improve their operating models across Custody, Fund Accounting, and the Middle Office Champion for your client internally, marrying their business objectives and to our product vision to achieve their strategic goals. Drive client satisfaction through adoption of Aladdin Provider offerings. Be the “voice of the client ” , providing feedback on product enhancements Partner with cross-functional teams across BlackRock Solutions, to deliver optimal outcomes for your client base Product Management to document and refine product feedback to incorporate into roadmap Marketing to create impactful product campaigns aimed at maximizing usage of Aladdin across various users segment Implementations to prioritize and establish scalable connectivity between your Providers and Aladdin clients Sales and business development to provide industry / segment expertise to achieve positive commercial outcomes Successful candidates are natural self-starters with a proven ability to work in a cross functional team: Provide impactful solutions, combining investment lifecycle expertise with your knowledge of financial markets and the asset servicing industry Influences without authority – ability to get things done in a matrix organization without direct reports Exemplifies a fiduciary responsibility to their clients Effectively manages expectations of clients, and demonstrates a clear understanding of product and service limitations Develop a deep understanding of Aladdin’s post-trade capabilities across Middle and Back Office functions Be comfortable operating in the unknown, and not hesitate to create new processes where needful while identify opportunities to improve existing ones Support senior relationship managers in delivering content and value to clients, ranging from inquiry resolution to strategic program delivery to harvesting Aladdin by propelling the product to Asset Servicers across public and private markets.

Requirements

• 3+ years of work experience
• Client facing e xperience in asset management, asset servicing, middle office
• Strong written and oral communication skills
• Experience working with product managers and engineering teams
• Strong organizational skills to manage multiple projects across multiple client relationships

Nice To Haves

• Prior Aladdin Product experience desired
• SQL and/or Python skills preferred
• Provider middle office experience is desired but not required

Responsibilities

• Act as a trusted advisor to our Aladdin Provider clients, helping them navigate the Aladdin community and identify ways to improve their operating models across Custody, Fund Accounting, and the Middle Office
• Champion for your client internally, marrying their business objectives and to our product vision to achieve their strategic goals.
• Drive client satisfaction through adoption of Aladdin Provider offerings.
• Be the “voice of the client ” , providing feedback on product enhancements
• Partner with cross-functional teams across BlackRock Solutions, to deliver optimal outcomes for your client base
• Product Management to document and refine product feedback to incorporate into roadmap
• Marketing to create impactful product campaigns aimed at maximizing usage of Aladdin across various users segment
• Implementations to prioritize and establish scalable connectivity between your Providers and Aladdin clients
• Sales and business development to provide industry / segment expertise to achieve positive commercial outcomes
• Provide impactful solutions, combining investment lifecycle expertise with your knowledge of financial markets and the asset servicing industry
• Influences without authority – ability to get things done in a matrix organization without direct reports
• Exemplifies a fiduciary responsibility to their clients
• Effectively manages expectations of clients, and demonstrates a clear understanding of product and service limitations
• Develop a deep understanding of Aladdin’s post-trade capabilities across Middle and Back Office functions
• Be comfortable operating in the unknown, and not hesitate to create new processes where needful while identify opportunities to improve existing ones
• Support senior relationship managers in delivering content and value to clients, ranging from inquiry resolution to strategic program delivery to harvesting Aladdin by propelling the product to Asset Servicers across public and private markets.

Benefits

• employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits
• strong retirement plan
• tuition reimbursement
• comprehensive healthcare
• support for working parents
• Flexible Time Off (FTO)
• BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all.
• Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees