Airport Rental Agent

Budget Rent A Car of Utah•Saint George, UT

8h•Onsite

About The Position

Budget Car and Truck Rental of Utah is currently hiring for an Airport Rental Agent at our St. George Airport. As a rental agent you are responsible for not only providing excellent customer service and sales to travelers by assisting them with renting vehicles; but also helping detail cars preparing them for their next rental. This role involves working in a fast-paced environment where attention to detail, problem-solving, and strong communication skills are essential. This position is hiring for the our 2nd shift working 4PM-12AM. Family owned and operated for over 45 years we are the largest car rental franchise in the United States. Hands down we have the best and most confident team in the industry. We are a global brand combined with entrepreneurial benefits. We don’t believe in many levels of hierarchy. From our corporate office to every location, each employee is essential to our operation. People are our greatest asset. This description is not an all-inclusive description. Incumbent may be subject to additional tasks and responsibilities that management deems appropriate.

Requirements

High school diploma or equivalent required.
Previous experience in a customer service, retail, or auditing role, ideally within the car rental industry.
Ability to work independently with minimal supervision.
Excellent communication and interpersonal skills.
Ability to handle stressful situation s calmly and efficiently.
Valid driver’s license with clean driving record (no more than 2 incidents/accidents in last 3 years).
Must be 18 years of age and legally authorized to work in the United States.
Hiring is contingent on passing a complete background check and drug screen.

Responsibilities

Greet customers warmly, answer questions, and assist with the car rental process from start to finish.
Promote upgrades to a more premium car. Advising customers on protection product services and additional services to enhance the customer experience.
Prepare rental contracts, verify customer information, and ensure compliance with company policies and legal requirements.
Address and resolve customer inquiries, complaints, or issues efficiently and professionally.
Conduct vehicle inspections before and after rentals, documenting any existing damage and ensuring vehicles are clean and ready for next customer.
Provide customers with information on vehicle options, features, and pricing.
Maintain the cleanliness and organization of the rental counter and surrounding area.
Keep accurate records of transactions, inventory, and customer interactions.