Airport Agent - Ramp and Customer Service

Envoy Air • Corpus Christi, TX

1d • Onsite

About The Position

Envoy Air, an American Airlines Group Company, is seeking Airport Agents for Ramp and Customer Service at Corpus Christi International Airport. This entry-level position offers a stable, fun, secure, and fast-growing team environment, committed to providing outstanding customer service. No experience is required, and paid on-the-job training and development programs are provided. The role involves both customer service duties, such as greeting passengers, check-in, ticketing, rebooking itineraries, and issuing boarding passes using reservation/ticketing software, and ramp duties, including lifting and loading/unloading freight, mail, and baggage. Agents will work both indoors and outdoors in various weather conditions, operating company vehicles on the tarmac. The position offers flexibility with shift trading and available overtime, with shifts varying and including irregular/extended hours, weekends, and holidays. Both full-time and part-time positions are available.

Requirements

• Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds
• Possess a valid, unexpired and unsuspended state driver’s license; some license restrictions may prohibit a candidate from being considered for this role
• 18 years or older
• High school diploma, GED, or international equivalent
• Ability to pass a pre-employment drug screen and background check
• Authorized to work in U.S. without sponsorship

Responsibilities

• Greet passengers and provide a seamless check-in and ticketing experience
• Utilize reservation/ticketing software to rebook itineraries and issue boarding passes
• Interact with customers in a courteous, efficient, and friendly manner
• Lift customers’ bags onto the belt and see them off to their destination
• Load, unload and sort freight, mail and baggage in a safe manner
• Achieve on-time departures and arrivals
• Cruise on the tarmac in company vehicles while getting the bags to their destination
• Work outside in all weather conditions

Benefits

• Travel for free with your family and friends on flights across the American Airlines global network
• Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy
• Participate in our 401(k) program starting on your first day of employment
• Company match after one year of employment for 401(k)
• Paid on the job training and development programs to take your career to the next level
• Ability to trade shifts
• Available overtime if you are an overachiever
• Major discounts on hotels, cars, cruises and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees