Airfreight Export Coordinator

Hellmann•Chicago, IL

3d•$30 - $33

About The Position

The Airfreight Export Coordinator plays a crucial role in maintaining the efficiency and accuracy of logistics operations through meticulous administrative and clerical support. Managing essential office tasks, coordinating logistics activities, and providing comprehensive support to the team. This role demonstrates dependability in handling tasks, a caring attitude towards team collaboration, a proactive approach to improving processes, and a forward-thinking mindset to anticipate and solve challenges, all contributing to the operational success of the company.

Requirements

Associate’s Degree (A.A.) from a two-year college or equivalent combination of education and work experience will be considered in lieu of educational requirement
High School Diploma or GED
One to three years of previous experience in freight forwarding industry preferred
Organizational skills
Time management and prioritization
Customer-focused
Adaptable / flexible to high-pressured environment
Interpersonal skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet
Proficient written and verbal communication skills in English
Ability to calculate figures and amounts such as freight rates, discounts, and other percentages

Nice To Haves

Completion of any industry related course is an asset
Proficient in world geography, shipping documentation, and Incoterms preferred

Responsibilities

Analyzes service failures across multiple departments and actions or escalates findings to ensure their timely resolution and preventative measures are being taken (i.e. billing discrepancies, claims, delays…etc)
Archives all shipment related documents
Assigns tasks as required to internal departments based on the nature of the request
Confirms shipment-level profitability and escalates any loss-making or low margin shipments to supervisor
Controls commercial documentation required for export or import declaration and other regulatory agencies or requirements (AES, DPS, Hazmat, AMS)
Actions the resolution of any accounts payable issues within area of responsibility.
Prepares house airway bill pouch and labels
Processes external billing based on quotations, established contract rates and standard tariffs and verifies if additional charges were incurred such as trucker waiting time
Responsible for the export compliance including Denied Party Screening and AES filing
Performs other duties as assigned.