This position assists the Quality Assurance Manager in directing the day-to-day work activities of Quality Assurance to help meet the schedules and goals of the Quality Assurance Department. The Quality Assurance Supervisor is responsible for ensuring effective and efficient execution of the quality program by leading and supervising QA personnel in the operation and maintenance of the Quality Management System Program. Principal Accountabilities Keep the Quality Assurance Manager informed of deficiencies discovered that impact quality and/or safety. Assist in planning, coordinate, and direct the activities of the Quality Assurance Department to ensure all service and support provided meet required quality standards. Provide a systematic and efficient method of gathering, analyzing, and maintaining information on maintenance and material defects that impact the Aircraft Maintenance Program. Review all incoming technical publications and directives for program applicability and ensure distribution to using work centers. Supervise all aspects of Quality Assurance personnel and Quality Management System compliant with program requirements. Ensure all Maintenance Instructions, Work Instructions; Maintenance Checklists, etc. are complete and current prior to distribution. Review all NAMDRP reporting requirements to ensure they are accurate, clear, concise, and comprehensive prior to release. Promote and develop the Company Quality Management Philosophy within the Quality Assurance Department and other Site Departments. Assist with weekly/monthly/quarterly reporting requirements to the Government and Site Manager. Observe and monitor technical and personnel evaluation, training, and qualification actions as necessary to ensure all assigned employees are certified to cover the full spectrum of work center requirements as specified. Conduct Quality, Safety, Environmental and Hazardous Material assessments and audits/inspections. Coordinate collection of responses to customer Corrective Action Response (CAR). Conduct and direct internal QMS audits, prepare formal audit reports, and define audit schedules. Monitor Environment, Health, & Safety (EH&S) activities and ensure that all regulatory, company and customer requirements are complied with. Coordinate incident/accident investigations and prepare the required reports. Perform internal and external audits to ensure compliance with all applicable policies, procedures, standards, and regulations. Responsible for assisting, supervising, and directing a team of site generated auditors to perform and report findings as well as corrective action plans for all departments. May be designated as a 4790 Program Manager. Participate in the identification and implementation of all continuous process improvement activities. Perform other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees