Air & Ocean Import Agent

RADIANT LOGISTICS INC•Miami, FL

34d•$25 - $30•Onsite

About The Position

Air & Ocean Import Agent Job Type: Full-Time (On-site) Location: Doral, FL Salary Range: $25.00 - $30.00 Hourly Range Position Summary The Air & Ocean Imports Agent is responsible for coordinating and managing all aspects of international import shipments. This includes ensuring regulatory compliance, tracking shipments from origin to final delivery, and providing exceptional customer service to both external customers and internal partners. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

Requirements

High school diploma or equivalent required; related trade certifications a plus.
Minimum 3-5 years of experience in International Air Freight Forwarding.
Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
Working knowledge of Transportation Management Systems (TMS).
Strong verbal and written communication skills.
Effective problem-solving and decision-making abilities.
Highly organized with strong attention to detail.
Ability to work independently in a fast-paced, deadline-driven environment.
Demonstrated teamwork, cooperation, and respect for colleagues.
Full-time onsite role (minimum 8 hours per day) with requisite meal and rest breaks.
Consistent attendance and punctuality required.
Ensure coverage of duties during planned absences.
Ability to sit, walk, use hands/fingers for keyboarding, reach with arms, talk, and hear during regular work activities.

Nice To Haves

BA in Business, Logistics, International Trade, or related field preferred.
Additional Freight Forwarding background (import/export regulations, IFS, AMS, CPB, TSA, CTPAT, domestic transport modes, pricing methodology) is advantageous.
Experience using load boards (e.g., bid boards) is an asset.

Responsibilities

Arrange and monitor international air and ocean import shipments from overseas origin to final delivery.
Track cargo movements and ensure timely, accurate transportation from end to end.
Prepare, review, and process all required import documentation (commercial invoices, packing lists, bills of lading, arrival notices, etc.).
Create required documentation for air import shipments and maintain complete, accurate filing for audits.
Ensure shipments comply with U.S. Customs and partner Government Agency regulations.
Coordinate with customs brokers to facilitate timely clearance.
Proactively communicate shipment status, delays, and delivery updates to customers.
Provide day-to-day tracking, tracing, and movement monitoring.
Communicate with airlines, steamship lines, trucking companies, and overseas agents to confirm bookings, resolve discrepancies, and ensure smooth cargo flow.
Create and distribute load tenders to appropriate transportation partners and follow up to ensure delivery performance.
Verify vendor invoices and generate customer billing.
Resolve payment discrepancies and prevent invoicing errors.
Identify and troubleshoot issues related to documentation, customs holds, transportation delays, or shipment exceptions.
Escalate shipments at risk of missing scheduled commitments and keep customers and management informed.
Update and maintain accurate shipment data in the company’s operating system.
Ensure proper recordkeeping for compliance, audit readiness, and service accuracy.
Collaborate effectively in a team environment.
Perform additional related duties as assigned.