Air Import Coordinator

Tyler Staffing ServicesWood Dale, IL
1dOnsite

About The Position

We are seeking an experienced Air Import Coordinator to manage and coordinate the importation of air freight shipments from overseas origins to final delivery. This role requires expertise in U.S. Customs regulations, strong organizational skills, and the ability to manage multiple priorities in a fast-paced logistics environment. The ideal candidate will be detail-oriented, customer-focused, and capable of ensuring smooth cargo handling from start to finish.

Requirements

  • High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
  • 1–3 years of experience in air import operations or international logistics preferred.
  • In-depth knowledge of U.S. Customs regulations, HTS codes, incoterms, and import documentation.
  • Strong problem-solving and organizational skills.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple time-sensitive tasks effectively.
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook).

Nice To Haves

  • Familiarity with logistics systems such as CargoWise, Descartes, or similar is a plus.
  • Knowledge of CBP, FDA, USDA, and other regulatory agency requirements is a plus.

Responsibilities

  • Coordinate and manage all aspects of air import shipments from origin to delivery.
  • Receive and review pre-alerts and documentation from overseas agents to ensure accuracy and completeness.
  • File customs entries or coordinate with customs brokers to ensure timely clearance.
  • Verify Harmonized Tariff Schedule (HTS) codes and ensure compliance with all applicable customs regulations.
  • Track and trace shipments, providing proactive updates to customers and resolving any delays or issues.
  • Arrange final delivery with carriers and trucking companies for timely cargo arrival.
  • Communicate regularly with customers, overseas agents, customs brokers, carriers, and internal teams.
  • Ensure billing, invoicing, and shipment documentation are completed accurately and on time.
  • Maintain organized shipment records and ensure proper filing of documentation.
  • Investigate and resolve any discrepancies in invoices, charges, or cargo details.
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