Import Agent

Nippon Express USA•SeaTac, WA

1d•$24 - $26

About The Position

Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. Nippon Express U.S.A., Inc. (“NEU”) was incorporated in New York in 1962 as a fully owned subsidiary of NX. NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of: air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock. NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees. NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products throughout the world. The Air Import Agent is responsible for preparing for Import Air shipments, by checking for documentation, confirming arrival, and making available documents for pick up by another broker or passing them on to our brokerage department of Chicago HQ. They are also responsible for preparing billing and arranging pick up and delivery of cargo when necessary. This position will support Food Distribution accounts.

Requirements

High school diploma or equivalency certificate or significant or relevant or appropriate working experience.
Stong computer skills including data entry and Microsoft Word, Excel and Outlook
Strong verbal and written communication skills
Must be able to accommodate a flexible work schedule including weekends and holidays as necessary

Nice To Haves

Knowledge of general and Import/Export Computer application technology desirable
Knowledge of international commerce (Incoterms, method, customs regulations etc.) desirable
Good verbal and written communication Skill

Responsibilities

Handle Import documentation for break bulk and distribution
Preparation of customs clearance including bond transfer
Check for pre-alerts and make necessary corrections
Trace and tracking shipments for airline, trucker or other station
Arrange deliveries including in-bond shipments
Monitor customs clearance
POD entry
Inventory Control
Customer service and care
Cost negotiation with airline and vendors
Document and report any irregularities
Work closely with warehouse staff
Issue billing invoice within the alloted time as per the SOPs 3 days
Process payment to subcontractor and ETC.
Strong customer service skills
Follow up A/R
Preparation of statistical number and market report
Check and ensure cargo security and safety are per standards as outlined in the SOPs
Notify upper management of any service failures or issues that need to be addressed
Support the import department with other tasks assigned to ensure smooth cargo handling and to meet the business needs.

Benefits

Medical, Dental, and Vision beginning the 1st of the month after 30 days.
401k with a company match
Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.
Generous Vacation and Sick time.
Nippon Express USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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