Air Freight Manager - Chicago
About The Position
Air Freight Manager – Chicago About the role We are hiring an Air Freight Manager to lead day‑to-day air freight execution at our Chicago location. This is a fully onsite role focused on operational delivery, team leadership, and performance outcomes within a smaller station setup. The role reports to the Head of Air Operations & Customer Experience and plays a key part in ensuring reliable and cost‑effective air freight execution for customers. What you’ll be doing In this role, you will remain close to daily operations while leading a directly reporting team. Your responsibilities will include: Leading daily air freight operations, ensuring shipment accuracy, timeliness, and compliance Managing team productivity, cost discipline, and operational KPIs Preventing financial losses through strong operational controls Driving adherence to standardized processes and procedures Supporting customer growth through consistent service delivery and sales collaboration Leading local continuous improvement initiatives Promoting a culture of accountability, collaboration, and ownership What we’re looking for You are likely to be successful if you bring: Strong hands‑on experience in air freight operations (required) Prior people management experience within freight forwarding Ability to manage operational priorities in a fast‑paced environment Strong attention to detail and execution discipline Clear communication and collaborative mindset Operational systems exposure; CargoWise preferred Bachelor’s degree preferred or equivalent experience Why this role? Direct operational impact at a key U.S. air gateway Hands‑on leadership scope with visible results Opportunity to grow within Maersk’s air operations network Stable, execution‑focused leadership environment Important to know This role manages a smaller, directly reporting team This is a 100% onsite role Flexibility required to support operational needs Starting Salary: $87,000 - $110,000 USD Benefits: Full-time employees are eligible for Health Insurance, Paid Time Off, and 401k Match. Notice to applicants applying to positions in the United States: You must be authorized to work for any employer in the U.S . The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected]. A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. All the way.
Requirements
- Strong hands‑on experience in air freight operations (required)
- Prior people management experience within freight forwarding
- Ability to manage operational priorities in a fast‑paced environment
- Strong attention to detail and execution discipline
- Clear communication and collaborative mindset
- Operational systems exposure; CargoWise preferred
Nice To Haves
- Bachelor’s degree preferred or equivalent experience
Responsibilities
- Leading daily air freight operations, ensuring shipment accuracy, timeliness, and compliance
- Managing team productivity, cost discipline, and operational KPIs
- Preventing financial losses through strong operational controls
- Driving adherence to standardized processes and procedures
- Supporting customer growth through consistent service delivery and sales collaboration
- Leading local continuous improvement initiatives
- Promoting a culture of accountability, collaboration, and ownership
Benefits
- Full-time employees are eligible for Health Insurance, Paid Time Off, and 401k Match.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
