Air Export Agent - (Night Operations)

Expeditors • Brisbane, CA

3h • $22 - $33

About The Position

Scope of Position: Maintains a heightened level of service to their customers and ensures efficient daily operations for all accounts while exhibiting Expeditors’ culture.

Requirements

• Fully proficient with various software applications (i.e. MS Office, Lotus Notes)
• Typing - 30 wpm and 10-key by touch
• Able to identify opportunities for improvement, suggest such opportunity to management and develop the procedure necessary to implement
• DG Certification Required
• Easily adapt to change and function efficiently in a high stress environment
• Compliance certifications required to perform required duties obtained and maintained
• An intimate understanding of Export Compliance
• General Airline/Logistics Knowledge
• MUST BE LOCAL

Responsibilities

• Ensure smooth and timely shipment process flow
• Ensure accurate and timely data entry into our operational system based on defined metrics
• Track and trace shipments
• Provide proactive and clear communication to internal and external customers
• Ensure accurate and timely client billing, including dispute resolution
• Understand customer expectation to ensure all the elements of the SOP and KPI’s are met
• Ensure compliance to company policies and external regulations
• Complete cross training in order to support team coverage
• Professionally represent Expeditors to our customers, service providers, and government agencies

Benefits

• Paid Vacation, Holiday, Sick Time
• Employee Stock Purchase Plan
• Health Plan: Medical, Prescriptin Drug, Dental and Vision
• 401k Plan
• Training and Professional Development Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed