AIP Program Manager/Volunteer Coordinator

Seabury Resources for Aging

About The Position

The AIP Program Manager/Volunteer Coordinator is responsible for overseeing and coordinating a program designed to help older adults remain in their homes and communities safely and comfortably as they age. This role involves managing the day-to-day operations of the AIP program, including ensuring the delivery of services, managing volunteers, and collaborating with community organizations to support seniors' needs. The AIP Program Manager/Volunteer Coordinator will also recruit, train, and supervise volunteers who provide essential services to program participants.

Requirements

Bachelor's degree in one of the social sciences or 4 years of equivalent work experience.
1-2 years of supervisor experience, ideally working with volunteers.
Experience working with older adults or in a senior services program.
Valid driver's license with a good driving record and the ability to drive a 12-passenger vehicle.
Strong organizational and leadership skills, with the ability to manage multiple tasks and priorities.
Strong oral, written, and interpersonal communication skills.
Ability to build strong relationships with community partners and senior service organizations.
Proficiency in Microsoft Office Suite and reporting tools.
A passion for supporting older adults and helping them remain independent in their homes and communities.

Responsibilities

Oversee and manage the AIP Program, ensuring that seniors receive services that support their ability to live independently.
Monitor expenses to ensure that the program remains within budgetary guidelines.
Ensure compliance with applicable local, state, and federal regulations, as well as any program-specific requirements (such as vehicle records and maintenance).
Work alongside volunteers in the delivery of client services.
Recruit, orient, and supervise volunteers(groups and individuals) to support the program, ensuring they understand their roles and responsibilities. Prepare MOU’s for volunteer groups.
Develop and maintain a strong pool of volunteers, maintaining a balance between program needs and volunteer availability.
Organize volunteer schedules to ensure sufficient coverage for client services.
Provide ongoing support and supervision to volunteers, including regular check-ins and troubleshooting issues as they arise.
Facilitate volunteer appreciation events and recognition programs to retain volunteers and ensure a positive experience.
Serve as the main point of contact for clients enrolled in the AIP Program, providing guidance and assistance when needed.
Create monthly ENewsletter, event flyer, and other promotional materials.
Conduct home observations and intake assessments to identify services to meet the older adult's needs (e.g., yardwork, light housekeeping, home safety checks).
Develop and implement outreach strategies to inform seniors and their families about the program and recruit new participants.
Build and maintain relationships with local community organizations, healthcare providers, and senior service networks to expand program reach.
Maintain accurate, up-to-date records of clients, volunteers, and services provided and import data into CSTARS.
Prepare and submit regular reports on program outcomes, volunteer hours, and financial status.
Utilize data to evaluate program success and identify areas for improvement.
Ensure confidentiality and privacy of client information in compliance with applicable laws and regulations.
Collaborate with other staff members, organizations, and community groups to enhance program offerings and address gaps in services.
Participate in community events, conferences, or forums to represent the AIP Program and advocate for senior services.
Provide education and resources to clients and their families on topics related to aging in place, such as home modifications, safety tips, and healthcare access.