Volunteer Program Coordinator

Boulder Public Library District•Boulder, CO

About The Position

The Boulder Public Library District (BPLD) is committed to advancing equity in our diverse community by providing accessible programs, print and digital materials, tools and technology, and educational opportunities. Across our five current locations, we are proud to offer a range of resources, including a makerspace, art galleries, outdoor learning areas, a multimedia local history archive, community literacy programs, and a theater. Boulder Public Library strives to be a safe and welcoming place for all staff and patrons alike. Through outreach, community partnerships, and volunteer-driven programs, we aim to tailor our services to meet the needs of individuals who may face barriers to visiting our physical locations. We circulate more than 1.5 million items annually, but we believe that a library is more than a place to borrow free materials. As a vital civic space, we provide opportunities for our more than 500,000 yearly visitors to study, host meetings, be introduced to new people or experiences, and connect to essential local services. Our employees are part of a vibrant and uplifting workplace culture that honors the joy and commitment of meaningful public service, while also caring for the individual needs of each team member. Our work is highly collaborative, adaptive, inquisitive, and is always ongoing. We are passionate individuals with diverse backgrounds, interests, and experiences, and we are dedicated to our mission of connecting people, ideas, and information to transform lives and strengthen our community. Job Summary: The Volunteer Program Coordinator manages the daily work of volunteers and volunteer-run programs, coordinates outreach to volunteers and partner agencies, and facilitates volunteer support of library services, programs, and small and large-scale events. They contribute to the development of volunteer systems and tools that provide a consistent experience, supporting volunteer engagement. This position will directly support BoulderReads (literacy programs for adults and children). We are hiring for a 40-hour-per-week, non-exempt, at-will position.

Requirements

Education and experience: Bachelor’s degree and a minimum of four years of experience in organizing volunteers and volunteer programs or any equivalent combination of education and experience.
Technology skills: Intermediate skills using Microsoft Office, managing databases and a variety of technology tools, ability to learn and manage volunteer database/management systems.
Volunteer coordination: Experience recruiting, training, and managing volunteers from a wide range of backgrounds and for broad variety of roles and tasks, from ongoing programs to one-day events. Ability to collaborate effectively with diverse teams and learn about community needs and best practices for volunteer management on an ongoing basis.

Nice To Haves

Experience with project management and coordinating volunteer support for large-scale programs and events.
Experience with outreach and marketing to recruit new volunteers.
Experience with designing, creating, and managing new systems, tools, and processes to facilitate volunteer work.

Responsibilities

Leads and administers ongoing volunteer-run programs and services, including Reading Buddies, one-on-one tutoring, and other literacy programs, as assigned. (35%)
Conducts evaluation of volunteer support and participation, and volunteer services procedures and processes. Reports results, recommends improvements, and implements them. (10%)
Recruits, trains, supports, and coaches volunteers to effectively fulfill their roles. (20%)
Coordinates with and advises colleagues to plan for volunteer support needs, define goals, create work plans, and evaluate outcomes. (15%)
Trains staff on best practices, procedures, policies, and systems for volunteer management and to effectively use the volunteer management technology and systems. (10%)
Oversees the collection and maintenance of volunteer participation data to ensure data integrity. (10%)
Conducts evaluation of volunteer support and participation, and volunteer services procedures and processes. Reports results, recommends improvements, and implements them.
Coordinates with colleagues about volunteer involvement in BPLD services, programs, and events outside of the BoulderReads team.
Develops strategic relationships, builds effective alliances, and collaborates with other organizations and agencies to ensure volunteer programs are effective, inclusive, and aligned with community needs.
Coordinates program-specific and departmental, as well as library-wide volunteer appreciation.

Benefits

Group medical, dental, and vision benefits to employees who work 20 hours or more per week
Lifestyle Spending Account for all benefit-eligible employees
Employer-paid basic life and long-term disability insurance
Employer-paid employee assistance program for employees and their household members
Health Savings or Flexible Spending Accounts for all benefit-eligible employees
Voluntary, employee-paid, group accident, critical illness, and hospital indemnity plans for all benefit-eligible employees
Employees who work 20 hours or more per week are eligible to take up to 12 weeks of paid parental leave following the birth of an employee’s child or the placement of a child with an employee for adoption or foster care
Infant at Work Program
New employees accrue 4 weeks of paid vacation
80 hours of paid sick leave per year for employees who work 20 hours or more per week
12 paid holidays and 3 floating holidays
Time off for jury duty, bereavement, and voting
Pet adoption leave
New grandparent leave
Public Employee Retirement Association of Colorado (PERA) Defined Benefit Plan or PERA Defined Contribution Plan
PERA 401(k) Plan
Tuition reimbursement program and student debt repayment assistance
Paid training and professional development
Easy access to unlimited resources—including books, movies, programs, digital technology and more