AI & Workflow Automation Intern
About The Position
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Overview: We are looking for a motivated intern to help design and implement intelligent automation solutions that streamline enterprise operations. This role combines cutting-edge Generative AI with Microsoft Power Platform tools to create impactful business workflows.
Requirements
- Bachelor's degree in Management Information Systems (MIS) or Computer Science (CS)
Nice To Haves
- Power Apps / Power Automate Development
- Data Management and Integration
- Data Visualization (SQL, Python, Power BI)
- API Integrations
- Machine Learning Engineering
Responsibilities
- Leverage Generative AI models to automate ticket triage, escalation routing, engineer shift assignments, and knowledge retrieval.
- Utilize Power Platform tools (Power Apps, Power Automate, Power BI) to orchestrate workflows, manage handoffs, and build dashboards for visibility and accountability.
- Collaborate with engineering and operations teams to translate business needs into scalable automation solutions.
- Document processes and share best practices for future improvements.
Benefits
- KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
- Interns are eligible for some of the benefits listed.
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What This Job Offers
Career Level
Intern
Industry
Computer and Electronic Product Manufacturing
Number of Employees
5,001-10,000 employees
