AI Transformation Manager

Brightspeed•Charlotte, NC

4d•Hybrid

About The Position

The AI Transformation Manager leads the strategic adoption and implementation of artificial intelligence across the organization to drive business value, operational efficiency, and innovation. This role bridges business strategy, technology, and change management by identifying high-impact AI opportunities, guiding cross-functional implementation, and ensuring responsible and scalable deployment of AI solutions. The AI Transformation Manager partners with business leaders, data teams, and technology stakeholders to embed AI capabilities into core processes and enable a culture of data-driven decision-making

Requirements

Bachelor’s or Master’s Degree in Data Science, Computer Science, Engineering, Business or related field
7+ years of experience in technology, data, analytics, digital transformation, or consulting roles
3+ years leading data, AI, machine learning, or advanced analytics initiatives
Demonstrated experience managing cross-functional transformation or technology implementation programs
Experience working with data science, engineering, and business teams to deploy AI solutions
Structured Problem Solving & Analytics Skills
Ability to navigate ambiguous problem contexts and identify relevant solutions through a structured process
Ability to identify high-value opportunities for AI-driven innovation
Comfortable working in ambiguous and rapidly evolving technology environments
Technical Understanding
Working knowledge of AI/ML concepts, generative AI, data platforms, and analytics tools
Understanding of model lifecycle management and data governance
Familiarity with AI platforms and cloud ecosystems
Strategic & Business Skills
Strong strategic thinking and business acumen
Ability to translate business challenges into AI opportunities
Experience developing transformation roadmaps and business cases
Stakeholder Management & Communication
Excellent communication and storytelling skills
Ability to influence senior stakeholders and drive alignment
Experience building AI literacy and adoption within non-technical teams
Program Leadership & Collaboration
Proven experience to work effectively in a fast-paced, dynamic environment, managing multiple priorities and deadlines simultaneously
Experience leading cross-functional teams and complex initiatives

Nice To Haves

Telecom experience
Understands wireline telco financials and drivers
Familiar with telco operations and associated KPIs
Understanding of US fiber market

Responsibilities

AI Strategy & Roadmap
Identify and prioritize AI use cases aligned with strategy and measurable business outcomes
Develop and maintain an AI transformation roadmap across business units
Evaluate emerging AI technologies and trends to inform strategic initiatives
Program Leadership
Lead end-to-end delivery of AI initiatives from concept to deployment
Coordinate cross-functional teams including data, engineering, IT and business stakeholders
Partner with data governance to establish frameworks for AI initiatives, including ethical AI and risk management
Business Integration
Translate business problems into AI-enabled solutions
Partner with business initiative leads to re-design processes that incorporate AI capabilities
Ensure AI solutions deliver measurable ROI and operational improvements
Change Management & Adoption
Assist in driving organizational change to support AI adoption
Develop communication, training, and enablement strategies to build AI literacy
Promote responsible and effective use of AI tools across the organization
Performance Measurement
Define KPIs and success metrics for AI initiatives
Monitor performance and continuously optimize AI-driven processes
Report progress, impact, and insights to executive leadership
Governance & Responsible AI
Ensure AI initiatives comply with regulatory, ethical, and organizational standards
Collaborate with legal, compliance, and security teams on AI risk management
Establish frameworks for model governance, transparency, and data stewardship