AI Transformation Intern

Edelman•New York, NY

6d•Hybrid

About The Position

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions. We are seeking an intern to support the development and rollout of Edelman’s AI platform, tooling, and transformation initiatives. This role sits at the intersection of product management, user experience research, and change management. The intern will work closely with cross-functional teams to help assess organizational needs, identify workflow friction points, support the design of AI-enabled tools and features, and help drive adoption across the firm. This is a hands-on opportunity to contribute to shaping how Edelman works in the future — and how AI transforms the communications industry more broadly.

Requirements

Strong interest in product management, user experience research, organizational change, or innovation
Demonstrated curiosity and fluency with AI tools, with an interest in how AI transforms workflows and industries
Ability to break down complex systems and processes into clear, structured insights
Strong writing and presentation skills (proficiency in Figma is ideal)
Comfortable working in ambiguity and contributing to early-stage initiatives
Proactive, detail-oriented, and able to manage multiple tasks within a structured environment
Relevant coursework or prior internship experience in product, consulting, research, strategy, or innovation is a plus
In order to be considered, you must have at least completed your junior year of undergraduate study by the summer of 2026
Only students who are authorized to work in the United States will be considered

Nice To Haves

Strong writing and presentation skills (proficiency in Figma is ideal)
Relevant coursework or prior internship experience in product, consulting, research, strategy, or innovation is a plus

Responsibilities

Discovery & Research Support stakeholder interviews, workshops, and discovery sessions to identify needs, pain points, and process friction
Help map current-state workflows and develop journey maps to highlight opportunity areas
Synthesize qualitative and quantitative findings into clear insights and recommendations
Product Design & Development Assist in defining product concepts, user stories, and feature requirements for internal AI tools
Contribute to wireframes, lightweight prototypes, and feedback loops
Support pilot programs and testing cycles, capturing insights to inform iteration
Help document product updates and roadmap elements in structured, usable formats
Change Management & Enablement Support the development of change management and adoption strategies
Help create enablement materials including adoption toolkits, training decks, guides, and FAQs
Draft internal communications plans to articulate value, behavioral shifts, and impact
Track adoption signals and feedback to help refine tools and rollout approaches