AI Strategy & Transformation Architect
About The Position
At NeuraFlash, Part of Accenture, the company is redefining the future of business through AI and groundbreaking technologies like Agentforce. As a leader in AI, Amazon, and Salesforce innovation, they craft intelligent solutions, integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce, and more, to revolutionize workflows, elevate customer experiences, and deliver tangible results. They empower organizations with cutting-edge, tailored strategies, from conversational AI to predictive analytics. NeuraFlash, Part of Accenture, is a pioneer in generative AI and AI agents, having been selected as the only partner for Salesforce's Agentforce private beta and later earning the distinction of being Salesforce’s #1 partner for Agentforce. The role involves shaping the next wave of AI-powered transformation, collaborating with experts, and developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies to drive innovation at scale.
Requirements
- 10+ years of experience in management consulting, enterprise strategy, or digital transformation
- Proven experience defining and operationalizing agentic AI use cases
- Strong understanding of AI/LLM platforms and ecosystems (e.g., Salesforce Agentforce/Einstein, OpenAI, AWS, Azure) and their business applications
- Expertise in translating emerging technology into business value, ROI, and measurable outcomes
- Deep proficiency in Salesforce platform strategy (Sales, Service, Data Cloud, AI), including ecosystem integration
- Experience with business architecture and operating model design (capability models, value streams, target state roadmaps)
- Ability to connect business strategy to execution, partnering closely with product, engineering, and delivery teams
- Experience leading executive-level conversations, workshops, and strategic decision forums
- Strong storytelling and communication skills with dynamic and engaging personality, simplifying complex concepts for senior stakeholders
- Working knowledge of AI governance, risk, ethics, and compliance, particularly in regulated environments
- Comfort operating in ambiguity and shaping problem statements in early-stage strategy engagements
- Experience contributing to practice development, frameworks, or thought leadership
Nice To Haves
- Understanding of contact center technologies, business processes, and metrics a big plus
Benefits
- Flexibility in working hours
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
11-50 employees
