AI Solutions Engineer, Post Sales Scale - W&B

Weights & Biases • Philadelphia, PA

4d • $139,000 - $204,000 • Hybrid

About The Position

We’re hiring a Post-Sales AI Solutions Engineer (AISE), Scale Customer Success to help customers successfully implement and scale AI/ML workflows and GenAI/agentic applications on Weights & Biases. You will design and deliver technical enablement and adoption programs that reach many customers at once, create reusable assets that improve self-serve success, and use product signals and feedback loops to continuously improve outcomes.

Requirements

• 3–5 years of relevant experience in a similar role
• Strong programming proficiency in Python
• Experience with deep learning frameworks (TensorFlow/Keras, PyTorch Lightning) and tools (e.g., Streamlit, LangChain)
• Familiarity with cloud platforms (AWS, GCP, Azure)
• Excellent communication and presentation skills, both written and verbal
• Organized and outcomes-driven: you can run programs, measure impact, and iterate.

Nice To Haves

• Experience with GenAI and LLMs
• Proficiency with HuggingFace, Fastai, scikit-learn, XGBoost, LightGBM, or Ray
• Experience with hyperparameter optimization solutions
• Background in data engineering, MLOps, or LLMOps, with tools such as Docker and Kubernetes
• Familiarity with data pipeline tools

Responsibilities

• Run 1-to-many onboarding and enablement programs
• Own and deliver scalable onboarding and adoption motions (webinars, cohort sessions, group training, and office hours) that help customers get to value quickly and consistently.
• Build reusable technical assets that drive self-serve success
• Create and maintain playbooks, reference architectures, templates, sample code/notebooks, and troubleshooting guides that standardize best practices and reduce repeated 1:1 work.
• Operate the scaled motion using signals and feedback loops
• Use product usage signals and customer patterns to segment and trigger the right interventions, track program impact (activation, time-to-first-value, feature adoption), and feed recurring insights back to Support, Product, and Field Engineering to continuously improve the scaled journey.

Benefits

• Medical, dental, and vision insurance - 100% paid for by CoreWeave
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Ability to Participate in Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed