AI Solutions Delivery Lead (Insurance Experience Required)

Coaction Global • Morristown, NJ

1d • $207,000 - $265,000

About The Position

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. Role Overview Coaction is executing a multi-year enterprise AI transformation. This role leads the technical delivery and engineering execution of AI solutions across the enterprise. The Director, AI Solutions Delivery partners closely with Product Owners, Architecture, and Infrastructure teams to turn approved AI use cases into production-ready solutions using internal staff and external partners. This is a hands-on player-coach role focused on delivery excellence, engineering rigor, and building internal capability. Role Mission Build the organization’s AI solution delivery engine by owning how AI solutions are built, deployed, and scaled sustainably.

Requirements

• 12+ years in software/data engineering or solution delivery leadership
• Proven record delivering complex production systems.
• Experience leading cross-functional engineering teams.
• Experience delivering solutions using internal staff and external partners.
• Demonstrated success building new technical capabilities internally.

Nice To Haves

• Experience in insurance, financial services, or regulated industries
• Working knowledge of Property & Casualty workflows (underwriting, claims, policy lifecycle)
• Familiarity with document-heavy and unstructured data workflows
• LLM systems, RAG, agentic workflows, prompt engineering
• AI engineering, CI/CD, evaluation, monitoring
• Cloud, APIs, event-driven architecture, data governance
• Strong technical leadership and delivery discipline
• Ability to lead mixed teams (employees + consultants)
• Effective communication and stakeholder management

Responsibilities

• End-to-End Technical Delivery of AI Solutions Translate product requirements into technical delivery plans.
• Lead solution design and implementation.
• Manage delivery teams (employees and consultants)
• Ensure performance, security, and reliability.
• AI Engineering & Architecture Leadership Define reference architectures and delivery patterns.
• Align with enterprise architecture and security standards.
• Establish engineering best practices.
• Establish AI Delivery Standards & Playbooks LLMOps/MLOps lifecycle practices Testing, monitoring, and observability Documentation and knowledge transfer
• Build Internal AI Engineering Capability Upskill teams and lead knowledge transfer.
• Mentor engineers and define hiring needs.
• Vendor & Delivery Partner Leadership Manage implementation partners.
• Ensure knowledge transfer and long-term maintainability.
• Collaboration Across Technology Leadership Partner with Product, Architecture, Infrastructure, Security, and Data teams

Benefits

• paid time off
• medical
• dental
• retirement

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed