AI Program Manager

Central Pacific Bank • Honolulu, HI

8d

About The Position

The AI Program Manager serves as the primary owner of Central Pacific Bank’s AI framework and operating model. The role exists to bridge the gap between high-level business strategy, enterprise risk governance, and technical execution to ensure that value-driven AI initiatives are managed from initial ideation through on-going post-production monitoring. The position is responsible for managing the structured lifecycle for AI use case development and ensuring the bank remains regulatory compliant and competitive in a rapidly evolving technology landscape.

The impact of this position is measured by the successful acceleration of the AI lifecycle and the mitigation of operational and model risks. This role directly supports the company’s strategic goals by driving efficiency, enhancing customer experiences through intelligent automation, and fostering a culture of responsible AI. Candidate should be able to translate complex technical requirements / risks into business terms for executives, while simultaneously providing clear, actionable business requirements to vendors and development teams.

Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.

Requirements

• Bachelor’s Degree from an accredited 4-year university, preferably in a related field required.
• 7+ years of experience in program and/or product management experience required.
• 3+ years of experience in AI-based technologies, specifically LLM, Machine Learning, and/or Agentic AI required.

Nice To Haves

• Master’s Degree from an accredited Master’s program, preferably in related field (business, information systems, computer science, data science, or similar) preferred.

Responsibilities

• Facilitate end-to-end accountability for the entire AI lifecycle, orchestrating the journey from initial use case identification, product roadmap prioritization through regulatory governance and technical implementation to the continuous monitoring of model health and business value.
• Align with business units through bank to identify and prioritize AI use cases for operational, product, and financial areas.
• Partner with key technology teams to facilitate implementation of AI technologies and governance within enterprise polices and processes.
• Regularly interface with enterprise risk and audit functions to ensure AI use cases are adhering to bank policies and procedures and regulatory compliance guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager