Oliver Wyman - AI Product Senior Manager

Marsh McLennanDallas, TX
19hHybrid

About The Position

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. Job Overview: Quotient Inside is seeking a Senior Manager, Product Manager to lead the strategy, development, and delivery of a portfolio of internal products and capabilities that support and enhance Oliver Wyman’s consulting delivery workforce. This role operates at the intersection of strategy and execution, translating firm priorities into product roadmaps, delivery plans, and adopted capabilities.

Requirements

  • 8 + years of experience in product management, digital delivery, or technology-enabled transformation roles
  • Proven track record leading complex, multi-team product or program portfolios
  • Experience partnering with senior stakeholders and contributing to strategic decision-making
  • Demonstrated people leadership experience, including coaching and developing teams
  • Strong end-user orientation with demonstrated ability to translate user needs into product and platform strategy
  • Adept at building high-performing teams, fostering collaboration, and developing talent
  • High emotional intelligence and cultural awareness, with the ability to work effectively across geographies
  • Comfortable engaging stakeholders at all levels of the firm, from practitioners to executive leadership
  • Strong ability to craft cohesive, executive-level narratives that connect strategy, delivery, and measurable impact including business cases
  • Skilled at aligning cross-functional execution to executive expectations in complex, matrixed environments
  • Strategically curious and creative thinker with a proactive bias toward solving complex problems
  • Strategic thinker with the ability to connect business priorities to product execution
  • Results-oriented with accountability for delivery and adoption

Nice To Haves

  • Experience in professional services or similarly complex organizations strongly preferred

Responsibilities

  • Portfolio & Strategic Initiative Leadership Lead and maintain ownership of a portfolio of AI-enabled internal products and platform initiatives
  • Define and execute multi-horizon product and platform roadmaps delivering both incremental improvements and large-scale transformation
  • Translate enterprise AI priorities into structured product sequencing and delivery plans
  • Partner with senior stakeholders to support the development of executive materials and business cases that justify AI investments, clearly articulating value, risk, and measurable impact
  • Monitor KPIs, adoption metrics, and value realization indicators to guide iteration and course correction
  • End-User Obsession & Insight Integration Operate with deep end-user obsession, grounding product decisions in how consultants and teams actually work
  • Partner closely with strategic design and research teams to convert friction points into actionable initiatives and epics
  • Ensure practitioner perspectives are embedded in roadmap prioritization and investment decision
  • Operating Model Optimization Design and refine scalable product operating models, workflows, and governance mechanisms with Quotient Inside workstreams
  • Establish structured prioritization, intake, and performance tracking into ways of working
  • Codify reusable playbooks and frameworks that elevate execution standards across teams that work with Product Strategy
  • Identify systemic inefficiencies and implement improvements that increase quality and transparency
  • Cross-Functional Engagement Build strong partnerships across Product Strategy, Engineering, Design, Data, and consulting stakeholders
  • Navigate complex, matrixed environments to reconcile competing priorities into coherent plans
  • Represent product initiatives in leadership forums with clarity and strategic alignment
  • Delivery Partnership Partner closely with product build teams, the QI Centre of Excellence, and enablement teams to ensure cohesive execution across the product lifecycle
  • Ensure product narratives, enablement materials, and rollout strategies present a unified and holistic story of value
  • Align delivery outcomes with executive expectations, ensuring measurable impact is clearly articulated and realized
  • Maintain visibility across initiatives to prevent fragmentation and reinforce strategic coherence
  • Talent Development Lead and mentor Product Managers and cross-functional contributors
  • Provide structured developmental feedback and stretch opportunities
  • Foster a culture of ownership, experimentation, and continuous improvement
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