AI Product Manager
About The Position
As a Product Manager within Sutter Health’s enterprise Artificial Intelligence (AI) Program, you will own the product lifecycle of AI solutions that drive measurable value for patients, clinicians, and operations. Partnering with data scientists, engineers, designers, and clinical or business stakeholders, you will translate ideas into intuitive, safe, and scalable products— writing clear requirements, defining the technical roadmap and guiding cross-functional teams from concept through launch and iteration. Your mandate is to collaborate with the team to identify high-impact opportunities, align technical feasibility with business goals, and rigorously track performance so every release advances Sutter’s mission of delivering smarter, more connected care. Success in this role means bringing AI innovations to life at the point of care while championing responsible-AI principles, fostering collaboration, and continually optimizing products to exceed clinical, operational, and financial targets.
Requirements
- Bachelor's Degree
- 8 years of product management experience
- Experience with creating product roadmaps, backlog management, agile methodologies, and translating business needs into technical requirements in a healthcare environment
- Familiarity with healthcare workflows, EHR systems (e.g. Epic), clinical operations, regulatory considerations, and patient engagement tools.
- Experience working closely with technical teams, including engineers and data specialists
- Ability to balance tradeoffs across user experience, data availability, technical feasibility, and business constraints
- Strong communication, analytical thinking, and prioritization skills
- Capable of presenting complex ideas clearly to diverse teams and stakeholders
- Skilled in interpreting data, creating KPIs, and making evidence-based decisions to guide product direction.
- Experience leading cross-functional teams through the product lifecycle
- Aptitude for working both independently and collaboratively in team settings
- Has project management skills that demonstrate successful program transition from concept to implementation and measurement.
- Works well with providers and care teams in the hospital, clinic and home setting.
- Understands foundational UX principles and design workflows rooted in human-centered design.
- Must have capability using project management software, Microsoft office (specifically: Word, PowerPoint and excel).
- Independent judgment and assessment of impact are essential skills in this role.
Nice To Haves
- Familiarity with tools like Python, SQL, and data analysis framework is a plus
- Demonstrated experience employing Lean methodologies to drive innovation and process design, with an understanding of how Lean and Human-Centered Design interact.
- Skills with adobe creative suite, sketch, keynote are preferred.
Responsibilities
- Own the product lifecycle of AI solutions that drive measurable value for patients, clinicians, and operations.
- Translate ideas into intuitive, safe, and scalable products
- Write clear requirements
- Define the technical roadmap
- Guide cross-functional teams from concept through launch and iteration.
- Collaborate with the team to identify high-impact opportunities
- Align technical feasibility with business goals
- Rigorously track performance
- Champion responsible-AI principles
- Foster collaboration
- Continually optimize products to exceed clinical, operational, and financial targets.
- Identifying, evaluating, developing, and managing external partnerships.
- Building external partnerships: scoping pilots, matching external partners/products with health system needs, integrating with clinical and support functions, negotiating contracts/agreements, building implementation plans (training, communications, IS, measurement, etc.), leading measurement, and reporting on outcomes.
- User research, synthesis, and translating insights into actionable next steps.
- Employing Lean methodologies to drive innovation and process design, with an understanding of how Lean and Human-Centered Design interact.
- Managing multiple projects and stakeholders at once.
- Leading and facilitating interdisciplinary teams including front-line clinicians in creating new or redesigning current service offerings.
- Collaboratively coaching operations managers through pilots.
- Leading meetings with senior administrative leaders and build personal relationships to advance partnerships.
- Facilitating ideating new solutions/products/services in partnership with patients, providers, care teams and operations leads.
- Prototyping workflow redesigns, wireframes, service improvements, new technologies, updated communication strategies, etc.
- Supporting design team members in conducting human-centered research to understand current practices of care delivery in place at Sutter hospitals and doctor’s offices (from the patient, provider and care team perspectives), as well as the human journey outside of the healthcare system.
- Synthesizing to clearly communicate stakeholder needs, insights, human needs and opportunity areas.
- Using a variety of digital tools to manage projects and produce content.
Benefits
- Sutter Health values and supports the unique talents and strengths that each employee brings to our organization.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
