AI Platform Administrator

CDW

2d•$86,000 - $119,600

About The Position

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job Summary The AI Platform Administrator will be responsible for supporting the daily operations, maintenance, and optimization of the organization’s advanced AI platforms, including tools like Microsoft Copilot and Power Platform, Azure AI Factory and OpenAI ChatGPT Enterprise. These platforms are at the core of our digital transformation efforts, providing unique opportunities for those passionate about building and enhancing intelligent solutions. Your work will involve managing cloud-based AI tools, troubleshooting technical issues, and collaborating with technical teams to ensure smooth performance. This position is well-suited for early-career professionals eager to gain hands-on experience and play a vital role in shaping the organization’s future AI capabilities.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or related field OR 4 years of experience with the deployment, configuration, and updating of AI software and services.
Interest in AI, machine learning, and data science.
Familiarity with cloud platforms (e.g., Azure AI Foundry, Copilot Studio, , OpenAI Enterprise) and basic system administration.
Strong problem-solving and communication skills.
Ability to learn quickly and adapt to new technologies.
Attention to detail and commitment to documentation and process improvement.

Nice To Haves

Understanding of AI/ML concepts and tools is a plus.

Responsibilities

Monitor and maintain AI platform health, performance, and availability.
Assist with the deployment, configuration, and updating of AI software and services.
Provide technical support to users, including data scientists and engineers, for platform-related issues.
Help implement security protocols and ensure compliance with organizational policies.
Document platform configurations, processes, and troubleshooting steps.
Collaborate with Technology teams to support integration of new tools and features.
Stay current with emerging AI technologies and platform updates.
Follow CDW’s policies, standard methodologies, and guidelines for cloud infrastructure.
Work off hours and weekends as instructed by the business.
Participate in a rotational on-call schedule.