AI Ops & Strategy, GTM
About The Position
Laurel is on a mission to return time. As the leading AI Time platform for professional services firms, we’re transforming how organizations capture, analyze, and optimize their most valuable resource: time. Our proprietary machine learning technology automates work time capture and connects time data to business outcomes, enabling firms to increase profitability, improve client delivery, and make data-driven strategic decisions. We serve many of the world's largest accounting and law firms, including EY, Aprio, Crowell & Moring, and Frost Brown Todd, and process over 1 billion work activities annually that have never been collected and aggregated before Laurel’s AI Time platform. Our team comprises top talent in AI, product development, and engineering—innovative, humble, and forward-thinking professionals committed to redefining productivity in the knowledge economy. We're building solutions that empower workers to deliver twice the value in half the time, giving people more time to be creative and impactful. If you're passionate about transforming how people work and building a lasting company that explores the essence of time itself, we'd love to meet you. We're building a new AI Operations & Strategy team with a clear mandate: make Laurel the most productive company per headcount by embedding AI into every workflow that matters. This team sits inside the Office of the CEO, focusing on executing extremely high leverage high visibility initiatives across the organization. As a member of the AI Ops & Strategy team, you'll focus on GTM Engineering as the AI force multiplier for a 50-person revenue org. You'll push the boundaries of what's possible with AI tooling to accelerate pipeline, compress sales cycles, and unlock capacity. Your mandate is to help GTM hit $100M ARR with a team half the size our competitors would need. This role is equal parts strategist, builder, and coach. The right person will thrive on autonomy, love fast iteration, and get energy from helping others become radically more effective.
Requirements
- 2-5 years in RevOps, Solutions Engineering, Growth, or GTM Ops role
- Hands-on experience with Claude Code, Clay, n8n, Replit, Lovable, Cursor, and Gumloop. You've built real workflows with these tools.
- Clay fluency required. You've built enrichment workflows, scoring models, or outbound automation with Clay.
- Strong working knowledge of AI tooling landscape including Claude, ChatGPT, and similar tools
- Proven ability to work cross-functionally in fast-paced, high-ownership environments
- Comfortable with CRM systems and data hygiene best practices
- Sharp process thinker with a strong sense of "what good looks like" across GTM functions
- Lifelong learner with a strong bias for action and experimentation
Nice To Haves
- experience with Salesforce, HubSpot, or similar CRM platforms
Responsibilities
- Partner with Sales, Marketing, and RevOps leaders to understand workflows, pain points, and goals
- Build and deploy AI agents and automations using Claude Code, Clay, n8n, Replit, Lovable, Cursor, and Gumloop
- Prototype internal tools for knowledge retrieval, onboarding automation, and process optimization
- Design and implement lead enrichment, scoring models, and outbound workflow automation
- Own end-to-end rollout of AI initiatives including training, change management, and adoption tracking
- Create playbooks and knowledge-sharing resources to scale impact across GTM functions
- Act as an internal coach, helping teams level up their comfort and fluency with AI tools
- Manage vendors, negotiate contracts, and ensure all tools meet our security and compliance standards
- Track and report ROI on implemented solutions including pipeline generated, conversion improved, and time saved
Benefits
- Competitive salary, equity, comprehensive health coverage, 401(k), wellness/commuter/FSA stipends.
- Flexible PTO and sick days, and a "life happens" policy—we've got your back
- A smart, fun, collaborative, and inclusive team
- Great employee benefits, including equity and 401K
- Bi-annual, in-person company off-sites, in unique locations, to grow and share time with the team
- An opportunity to perform at your best while growing, making a meaningful impact on the company's trajectory, and embodying our core values: understanding your "why," dancing in the rain, being your whole self, and sanctifying time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
