AI Operations Specialist

Upwell Revenue Software, Inc.•Omaha, NE

77d

About The Position

As an AI Operations Specialist, you'll be at the intersection of backend office management and technological innovation. While you'll handle day-to-day operations, you'll also be instrumental in automating these very processes, working directly with our engineering and product team to build scalable solutions. Think of it as being both the expert user and the product visionary.

Requirements

Natural problem-solver who can think systematically about complex processes
Tech-savvy professional comfortable learning new software systems quickly
Strong Excel skills and data analysis capabilities
Excellent communicator who can explain complex concepts to different audiences
Meticulous attention to detail while maintaining big-picture perspective

Nice To Haves

Experience in logistics, transportation, or supply chain finance
Knowledge of ERP and accounting systems, particularly in logistics or transportation
Familiarity with TMS systems like McLeod, Descartes, Tai, Revenova, MercuryGate, Oracle Transportation Manager (OTM), etc.
Track record of improving or automating business processes
Project management experience
Understanding of API or EDI integrations and financial software systems

Responsibilities

Manage and oversee end-to-end logistics Accounts Receivable backend processes, ensuring accuracy and timeliness while identifying opportunities for automation.
Execute tailored workflows for diverse customer needs.
Handle and organize document management efficiently.
Collaborate with software engineers to translate findings into automated solutions.
Analyze intricate workflows and address exceptions requiring human judgment.
Work within TMS platforms and payment portals.
Provide actionable insights from hands-on experience to influence the product roadmap