AI Forward Deployed Engineer

Boomi

15h • Remote

About The Position

Boomi aims to make the world a better place by connecting everyone to everything, anywhere, through its award-winning, intelligent integration and automation platform. The company seeks trailblazers with an entrepreneurial spirit who can solve challenging problems and make a real impact. As an AI Forward Deployed Engineer, you will be the hands-on expert responsible for transforming a customer's agentic vision into reality. This critical role involves engaging with customer teams to ideate use cases, create demos/POCs, and assist the Sales & COE team in scoping platform work, partnering with Professional Services for implementation. Post-sale, your mission is to execute the Agentic "Solution Blueprint" to ensure customers achieve their first major value milestone quickly and efficiently.

Requirements

• 5+ years in a hands-on technical delivery role, such as implementation consulting, professional services, or solutions architecture.
• Proven project leadership experience, with a track record of successfully delivering complex enterprise software solutions.
• Hands-on experience with integration technologies (APIs, ESBs, iPaaS) and a deep understanding of enterprise data systems.
• Practical knowledge of AI/ML capabilities and implementation strategies, including familiarity with agent frameworks (e.g., LangChain, Lavender, CrewAI).
• Experience with cloud-native services and infrastructure across AWS, Azure, or GCP.
• Strong problem-solving skills and the ability to troubleshoot technical issues during implementation.
• Excellent customer management and communication skills, with the ability to set and manage expectations.

Responsibilities

• Identify Use Cases: Work with the presales SC to identify and refine future use cases for each customer based on implementation insights.
• Create Demos / POCs: Work with the customer team to identify key proof points and build out a demo/POC that successfully shows how the Boomi platform delivers.
• Lead Implementation: Develop a detailed project plan for the customer implementation, based on the agent's predefined steps and the Solution Blueprint.
• Provide Hands-on Expertise: Act as the primary technical point of contact during onboarding, providing hands-on guidance and project management for the setup, configuration, and integration required by the agent.
• Drive to First Value: Proactively manage the project to achieve the first significant value milestone, ensuring the customer sees a tangible return on their investment.
• Execute a Successful Transition: Manage the project closeout and execute a smooth transition of the customer to their long-term Customer Success Manager (CSM) and Professional Services for ongoing support and expansion.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees