About The Position

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI C3 AI is seeking highly skilled individuals with experience managing the creation and development of complex enterprise AI solutions, and a track record of driving tangible business value and outcomes for customers as a trusted advisor. Expertise and experience in business consulting, the full software development lifecycle, enterprise software, AI/ML, cloud deployments and data integration are required in addition to domain experience in the Energy sector (i.e., Oil & Gas, Petrochemicals, LNG, Renewable Energy, Power Generation and Utilities, Oilfield Services, Mining). The AI Engagement Manager / Director collaborates with executive stakeholders to define use cases, creates specifications, leads solution configuration and deployment at scale, drives adoption and ensures realization of business value.  The AI Engagement Manager / Director also works across internal and external teams to identify growth opportunities, expands C3 AI solutions within customers' organizations and influences the C3 AI product roadmap. This position requires a combination of skills including strategy consulting, product management, project management, facilitation/problem solving, stakeholder management, and proficiency in AI/ML methods.

Requirements

  • Bachelor's degree in Computer Science, Engineering, Statistics, Mathematics, Operations Research or similar field
  • Fluent proficiency in Portuguese required; conversational proficiency in Spanish preferred.
  • Minimum of 6 - 15 years business consulting and product or 0 - 1 delivery management experience with enterprise SaaS solutions.
  • Experience leading customer engagements with substantial exposure and involvement with AI/ML, data science, cloud infrastructure, solution architecture, application development, and data engineering.
  • Credible customer presence. Capable of communicating effectively and stepping into a trusted advisor role.
  • Strong customer orientation with a drive to build intimacy with users and their organizations' needs.
  • Data-driven, analytically oriented, with a commitment to process improvement.
  • Demonstrated ability to navigate between the business and technical domains of a software implementation project while providing leadership in both areas.
  • Excellent presentation and written communication skills with keen attention to detail.

Nice To Haves

  • Advanced Engineering degree or MBA preferred.
  • conversational proficiency in Spanish preferred.

Responsibilities

  • Collaborate with customers to craft compelling AI use cases that drive business value and translate use cases into detailed requirements.
  • Turn business requirements into AI application features and capabilities, map use cases to granular team tasks, and produce detailed project work plans.
  • Lead dedicated C3 AI teams comprising of Data Science, Application Development, Data Integration, Product Management and DevOps professionals.
  • Work across internal teams to make necessary trade-offs between short-term customer deliverables and long-term product roadmaps items.
  • Run project governance activities (project plans, weekly status reviews, cross-functional meetings, executive status reviews).
  • Anticipate stakeholder needs, remove obstacles, track and address risks before they become issues and manage expectations.
  • Quantify and track value metrics that can be realized from C3 AI solutions.
  • Advise executive customer stakeholders on future use case roadmaps and drive customer success and adoption with a focus on customer retention and expansion.
  • Develop high quality and polished internal and external communications to influence customer and C3 AI success.
  • Communicate effectively and proactively with customers to build trusted relationships.
  • Travel to customer sites (20% average)

Benefits

  • C3 AI provides excellent benefits and a competitive compensation package.
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