AI Enablement Intern

SupplyHouse.com
6dRemote

About The Position

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for an AI Enablement Intern to join our Product Team for our 10-week summer internship program. This intern will work within our Product Team and focus on identifying, testing, and prototyping practical ways to apply AI to real business problems across the company. If you’re passionate about AI, enjoy turning ambiguity into clear next steps, and want hands-on experience bringing AI solutions to life, we’d love to hear from you. This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This opportunity requires travel to our headquarters in Melville, NY for an internship on-site meeting on July 14th and July 15th. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond this visit – our doors are always open.

Requirements

  • Currently pursuing a Bachelor’s degree as a rising Junior or Senior (graduating in 2027 or 2028), pursuing a Master’s degree, or an upcoming graduate (May 2026)
  • Interest in AI and curiosity about how it can be applied to improve real workflows
  • Comfortable learning new tools quickly and experimenting in a structured way
  • Strong communication skills, including the ability to explain technical concepts in plain language
  • Organized and self-directed, with attention to detail and follow-through
  • Analytical mindset, able to break down problems and propose practical solutions

Nice To Haves

  • Experience with Python, SQL, JavaScript, or automation tools (Zapier, Make, Apps Script, etc.)
  • Familiarity with LLMs and prompt design, including evaluating output quality
  • Experience building lightweight prototypes (spreadsheets, dashboards, scripts, basic apps)
  • Interest in product thinking, process improvement, and change management

Responsibilities

  • Learn how teams across the business work (Customer Service, Operations, Merchandising, Marketing, Product, etc.) and identify high-impact opportunities where AI can help
  • Partner with stakeholders to define problems clearly, map workflows, and estimate potential value and effort
  • Research and evaluate AI tools and approaches (LLMs, copilots, workflow automation, search/RAG, lightweight agents) for business use cases
  • Build and test small prototypes or proofs of concept (e.g.: prompt workflows, chat-based assistants, automation scripts, internal knowledge helpers)
  • Create clear documentation and playbooks so others can reuse what you build (prompt guides, best practices, example workflows)
  • Help run simple enablement activities like demos, office hours, training sessions, and collecting feedback
  • Track results and learnings, including what worked, what did not, and recommendations for next steps
  • Follow responsible AI practices, including data privacy, security, and quality standards

Benefits

  • Hands-on experience applying AI to real business problems, from discovery to prototype
  • Mentorship from Product and cross-functional partners
  • A portfolio of experiments and prototypes you can talk about in future interviews
  • Experience our culture firsthand – We value generosity and believe that work should be both fulfilling and engaging. From intern socials and team lunches to an on-site visit at our headquarters and opportunities to attend department events, we create experiences that immerse you in our culture, helping you feel like a true part of the team.
  • Build meaningful connections – Our people-first culture ensures you feel supported and respected from day one. Through meet-and-greets with leadership, networking opportunities, and collaborative projects, you’ll form meaningful connections and foster your professional development.
  • We’re committed to growth – From everyday learning opportunities to our final presentations, we strive for continuous improvement. You’ll have the opportunity to bring fresh perspectives and innovative solutions to the table, while growing your communication skills in a supportive environment where your ideas are always heard.
  • Get involved, make an impact – We believe the best way to learn is by doing. Our internship provides real-world experiences through hands-on training, job shadowing, department swaps, and cross-functional teamwork. With a commitment to improvement, you'll gain valuable insights into different areas of our business while strengthening your skills.
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