AI/EHRS Training Specialist

Tarzana Treatment Centers, Inc•Los Angeles, CA

About The Position

The Artificial Intelligence (AI) / Electronic Health Records (EHRS) Training Specialist is responsible for designing, implementing, and managing a comprehensive training program for staff and supervisors on artificial intelligence (AI), Copilot, and related systems (including EPIC, AVATAR, Call Center, and RCM). This role ensures that all employees are equipped with the knowledge and skills to use AI and EHRS tools responsibly and effectively in their daily work, in alignment with organizational policies and evolving technology.

Requirements

BA/BS degree in Education, Data Science, Business, Finance Analysis, Information Technology or related field or 2 years of experience training in EHRS or AI concepts.
Proven experience in training coordination, instructional design, or technology adoption—preferably in healthcare or behavioral health settings.
Strong understanding of AI concepts, digital tools (e.g., Microsoft Copilot, Teams, EHR platforms), and adult learning principles.

Nice To Haves

Experience with Learning Management Systems (LMS) and e-learning tools is a plus.
Bilingual English/Spanish a plus.

Responsibilities

Conducts self in a professional manner in areas of dress, language, attitude, and behavior.
Exhibits full knowledge and support of the philosophy and objectives of Tarzana Treatment Centers, Inc. (TTC).
Ensures a high-quality standard for all agency staff and community training by implementing and adhering to learning principles and latest understanding of education and teaching methods.
Facilitate Training Sessions: Deliver in-person and virtual training sessions, adapting content for new hires, ongoing staff development, and monthly learning collaboratives.
Develop and Execute Trainings: Plan and oversee a phased rollout of AI and Copilot training, including policy, responsible use, and application in platforms such as Teams, Word, Excel, and PowerPoint.
Curriculum Design: Create and update training materials for diverse audiences, including staff, supervisors, and specialized teams.
Coordinate training of EHRS platforms, in particular AVATAR and the integration of AI applications.
Superuser and Trainer Coordination: train and support superusers for each system; coordinate with internal and external trainers as needed.
Support Ongoing Learning: Organize and facilitate monthly learning collaboratives for advanced topics, Q&A, and updates.
Continuous Improvement: Collect feedback, monitor training effectiveness, and update programs to reflect new technologies, policies, and organizational needs.
Stakeholder Communication: Develop and implement communication plans to keep staff and supervisors informed about training opportunities and updates.
Attend all required AI Oversight Committee Meetings, Behavioral Health Quality Assurance/Improvement Meeting and any other meetings identified to support organizational strategic goals.
Promote Data Security and Ethical AI Use: Ensure training content and practices reinforce the importance of data privacy, security protocols and ethical use of AI technologies including but not limited to sensitive health information across all data repositories.
Additional duties as required.