AI Deployment Strategist, Pre-Sales (US)

Dust•San Francisco, CA

6d•$135,000 - $200,000•Onsite

About The Position

As a Pre-Sales AI Deployment Strategist at Dust, you will act as the technical bridge between our sales team and prospective customers, demonstrating how our AI operating system transforms and adds value to their workflows. Your primary focus will be partnering with customers to showcase our solution through technical demonstrations, use case scoping and supporting technical evaluations. You will work closely with our Sales, Customer Success, and Product & Engineering teams to ensure successful customer engagements.

Requirements

Meaningful experience in a combination of technical and customer-facing roles
Proven track record of helping customers unlock value from sophisticated software products
Experience conducting effective technical demonstrations and translating complex concepts to diverse audiences
Excellent communication and presentation skills with the ability to engage technical and business stakeholders
Strong technical aptitude with understanding of API concepts and generative AI prompt engineering principles
Passionate about educating customers of various backgrounds on new technologies
Ability to speak to both the technical and business value of a solution
Experience collaborating with cross-functional teams in fast-paced environments

Nice To Haves

Experience with AI/ML technologies, particularly generative AI and LLMs
Background in productivity tools, knowledge management, or workflow automation
Coding experience to understand API implementations and create custom demos

Responsibilities

Be instrumental in building our global Pre-Sales Deployment organization from the ground up as one of our first US Solutions Engineers, with the opportunity to help define processes, establish best practices, and lay the groundwork for future team expansion
Partner with the Sales team to articulate Dust’s value proposition to our prospects and customers and set them up for success
Provide compelling product demonstrations that showcase Dust's capabilities to both technical and business stakeholders
Help customers identify high-value use cases that align with Dust's capabilities and their specific business needs
Own the technical evaluation end-to-end from customized demos to pilots, helping prospects by onboarding them onto the platform and driving pilot use-cases to completion
Represent the voice of the customer with Product & Engineering teams to ensure insights and feedback are being implemented into product strategy
Develop and maintain deep expertise in Dust's product, platform capabilities and prompt engineering best practices