AI Deployment Strategist

F2New York City, NY
3dHybrid

About The Position

The Role: As AI Deployment Strategist , you’ll work across customer success, sales, and engineering to ensure technical clarity and execution—before, during, and after the sale of our cutting-edge F2 product. You’ll become the AI prompting authority for the business, forming the technical backbone of the go-to-market motion.

Requirements

  • You’re a versatile operator who can translate between engineers and customers.
  • You know how to handle enterprise buyers, explain complex systems clearly, and work cross-functionally to deliver high-impact outcomes.
  • Experience prompting and working with LLMs and AI SaaS tools
  • Familiarity with enterprise information security concepts and due diligence processes
  • Strong communicator who is commercially minded , customer-obsessed, and tech fluent. You can explain complex concepts to non technical audiences
  • Ability to project manage complex workflows and technical deliverables without writing production code
  • Strong on keyboard skills, technically sharp, and eager to find a path to leveling up your coding skills
  • Based in NYC — we believe the best work is done together, in person at our beautiful corporate HQ in NYC. You’ll have flexibility to work remotely at least 1 day per week.

Nice To Haves

  • Prior experience reviewing or writing investment memos or working as an investment analyst is a big plus
  • Previous roles in technical sales, solutions engineering, customer success, or AI implementation
  • Familiarity with reporting tools, natural language outputs, or unstructured document processing

Responsibilities

  • Support the F2 sales process by joining prospect and client calls to address technical product questions
  • Own customer due diligence : complete InfoSec questionnaires, and continuously improve our DDQ knowledge base
  • Audit reports generated by users, flag issues to engineering, and support customers in getting value from our AI
  • Prompt engineering : create natural language prompts tailored to customer needs to ensure accurate, relevant report output
  • Deliver light technical implementations , such as configuring SSO or provisioning custom data retention policies
  • Ensure CRM hygiene : maintain clean, structured data to help the customer success and sales teams scale effectively
  • Be the voice of the customer to the engineering team— providing real feedback that helps improve the product
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