AI Business Analyst

BDO USA•Ridgeland, WI

1d•$95,000 - $125,000

About The Position

The AI Business Analyst supports clients through technology change and process innovation, focusing on the adoption of automation and AI. This role collaborates with stakeholders to transform business processes, facilitate training, communicate project updates, and recommend process improvements. The incumbent analyzes advancements in AI, digital transformation, and cloud-based applications to recommend new product features, and works closely with clients to refine products and processes based on evolving needs.

Requirements

High school diploma or equivalent, required
Three (3) to five (5) years of experience in data and/or AI technology business analysis or product management, required
Experience with AI/ML solutions, digital applications, and modern cloud-based platforms, required
Strong problem-solving skills and mature judgment
Ability to bridge gaps between business and technology
Ability to utilize technology to solve customer challenges
Excellent written and verbal communication skills
Ability to present information clearly to diverse audiences
Ability to think creatively and adapt to new technologies
Ability to lead others in adapting to change and new technologies
Ability to manage multiple projects and priorities
Ability to travel as required by client/business needs
Ability to work in large, complex, and fast-paced organizations
Self-starts and works well in a team environment

Nice To Haves

Bachelor’s degree, preferred with a focus in data, technology, STEM, preferred
Experience as an Agile practitioner collaborating across multi-disciplinary pods, preferred
Previous hands-on experience with value stream mapping, preferred
Experience with roadmap prioritization and communicating benefits of new technology, preferred
Experience with Lean Six Sigma and business process re-engineering, preferred
Project Management Professional (PMP), preferred
Certified Business Analysis Professional (CBAP), preferred
Lean Six Sigma certification, preferred
Proficiency with business analysis and project management tools (e.g.,Confluence, Jira, Asana, ClickUp, Monday.com, Aha!, or Azure DevOps), preferred
Experience with Visio, Miro, Mural, Figma, and other product design tools, preferred

Responsibilities

Works with AI & Innovation team to establish scope, deliverables, and resource requirements
Develops and executes comprehensive data and AI strategies to enhance customer experiences
Conducts market research and gathers customer insights to drive product development
Documents user stories in product backlogs and performs regular backlog grooming for AI capabilities
Collaborates with engineering teams to design, build, and refine AI-driven features and capabilities
Works closely with cross-functional teams to ensure product vision alignment and drive successful execution
Measures product performance and identifies opportunities for optimization and growth
Implements metrics and KPIs to track the success of AI initiatives
Articulates value proposition of new AI and technology features to stakeholders and prepares presentations for senior leaders
Develops domain knowledge across various service lines (government services, energy, healthcare, etc.)
Communicates milestones to stakeholders in a clear, accurate, and timely manner
Manages multiple priorities, commitments, and projects using an Agile approach
Collaborates with multi-disciplinary teams to drive adoption of new solutions
Other duties as required