AI Automation & Workflow Analyst

COLSA•Stennis Space Center, MS

3d•Onsite

About The Position

COLSA is seeking an innovative and solution-oriented early-career AI Automation & Workflow Analyst to support NASA Intelligent Automation Services with financial and business process modernization initiatives. This position supports the analysis, documentation, design, and delivery of innovative automation solutions across functional areas such as procurement, financial management, human resources, and enterprise service operations. The ideal candidate is an analytical thinker, strong communicator, and eager learner who thrives in a structured, technology-driven federal environment. Must reside within a commutable distance of Stennis Space Center, MS, and be able to work on-site as needed to collaborate with functional managers and staff in support of process automation, reporting, and operational initiatives.

Requirements

The ideal candidate is an analytical thinker, strong communicator, and eager learner who thrives in a structured, technology-driven federal environment
Must reside within a commutable distance of Stennis Space Center, MS, and be able to work on-site as needed to collaborate with functional managers and staff in support of process automation, reporting, and operational initiatives.

Responsibilities

Analyzes, enhances, installs, tests, and modifies enterprise-wide operating systems for both new and existing systems
Assists in routine analysis of systems designs and prepares routine logic flow charts on basic and existing systems
Assists in the preparation of systems specifications and basic functional process charts on existing and proposed operations
Reviews and analyzes procedural documents to extract process requirements, decision logic, and exception handling procedures
Identifies manual intervention points, inefficiencies, and automation opportunities across process lifecycles
Maintains and updates automation opportunity registers, process inventories, compliance traceability matrices, and current-state/future-state documentation
Responsible for obtaining user information to conduct analysis when problems occur
Assists in the creation of routine systems designs and may prepare record layouts that are detailed in nature from provided specifications
May conduct uncomplicated form designs and layouts
Observes and documents customer interactions, meetings, and discovery sessions to capture business process requirements, key decisions, and action items; supports the team lead in researching, designing, developing, and delivering innovative solutions to improve business processes
Recommends best solutions to automate existing and new functionality based on ServiceNow applications and modules, Microsoft Power Platform, and other AI/IA platform offerings
Assists in the identification of best practices for development of new and existing ServiceNow applications, Microsoft AI/Power Platform applications, and other AI/IA platform applications for radical improvements of business process flow and best NSSC impacts
Catalogs and documents existing automation assets including macros, RPA bots, UiPath scripts, and Automated Process Work Instructions (APWIs) across financial management workflows
Assesses the quality, coverage, and maintainability of existing automation solutions and identifies gaps between manual processes and automated solutions
Assists with testing and validation of Power Automate flows and Power Apps developed by senior team members
Compiles, analyzes, and interprets data from enterprise systems including SAP to support decision-making, financial reporting, and process improvement
Assists in developing and maintaining dashboards, status reports, effort estimation models, and financial management outputs
Tracks and reports on project progress, labor hours, and performance metrics across automation workstreams
Supports quantification of manual work effort to inform team capacity planning and staffing needs assessments
Research and documents system-to-system integration requirements and data flow mapping across enterprise platforms
Assists in identifying API connections, ServiceNow Integration Hub configurations, and data exchange requirements between SAP, ServiceNow, Power Platform, and federal systems
Supports architecture documentation and technical design activities for integration solutions
Cross-references business processes against applicable federal regulations including CFR, NPR, and OMB Uniform Guidance to ensure automation solutions remain compliant
Maintains compliance traceability matrices, Federal Compliance Checklists, and audit-ready documentation
Tracks PWS contractual requirements to ensure automation efforts remain within scope
Supports federal audit readiness activities related to financial management reporting and controls
Develops and executes test scripts for automated solutions and documents results, defects, and retest outcomes
Coordinates User Acceptance Testing (UAT) activities with NASA process owners and end users
Supports quality assurance reviews of deliverables prior to stakeholder submission
Maintains project artifacts including process matrices, roadmaps, meeting notes, and action item logs
Assists team leadership in preparing stakeholder briefings, manager presentations, and status reports
Coordinates meetings, discovery sessions, and workshops with internal and external stakeholders including NASA program offices