AI Automation Specialist

Opkalla • Charlotte, NC

3d

About The Position

The AI Automation Specialist is a high-impact, technical execution role designed for a smart, ambitious graduate who thrives on "figuring things out". You will serve as the primary technical right hand to the COO, transforming high-level architectural strategies into functioning automated workflows. This role is responsible for the "connective tissue" of Opkalla—using cutting-edge tools like n8n and Claude Code to sync data across Salesforce, HubSpot, QuickBooks, Power BI and Azure. If you are a systems thinker who wants to build the intelligent backbone of a fast-growing company, this is your sandbox.

Requirements

• High "Figure-it-out-ness": Ability to navigate technical documentation (APIs, SDKs) and solve problems independently once a strategic plan is set.
• Systems Thinking: Understanding of relational databases and how data changes in one system (like HubSpot) impact others (like Salesforce).
• Technical Literacy: Proficiency with JSON, REST APIs, and basic webhooks.
• Logic-Driven Mindset: Experience with "If-This-Then-That" logic, either through coding or low-code tools like n8n, Zapier, or Power Automate.
• Ambitious Curiosity: A self-starter mentality with a desire to stay at the forefront of AI tools and growth opportunities.
• Communication: Ability to take high-level direction from business leaders and report back on technical progress and solutions.
• Education: Bachelor’s degree in Computer Science, Data Analytics, Information Systems, or a related technical field (Recent graduates encouraged).
• Experience: Hands-on experience with at least one programming language (Python or JavaScript preferred).
• Portfolio/Projects: Proven ability to build technical solutions—whether a school project, a personal automation bot, or a GitHub repository showing the use of APIs.

Nice To Haves

• Platform Exposure (Preferred): Familiarity with the Microsoft/Azure ecosystem, Salesforce, or HubSpot is a significant plus.

Responsibilities

• Design, build, and maintain complex cloud workflows in n8n to sync data between HubSpot, Salesforce, and QuickBooks.
• Utilize Claude Code (CLI) and other AI-assisted development tools to rapidly prototype scripts and troubleshoot API integration hurdles.
• Execute "Data Cleanup" projects, pulling vendor contact information and customer technical specs from multiple sources into structured Salesforce fields.
• Manage and monitor Azure resources, including Azure AI Search and Azure Functions, to support RAG (Retrieval-Augmented Generation) workflows.
• Translate business process requirements into automated logic, handling the "plumbing" of webhooks, REST APIs, and JSON mapping.
• Collaborate directly with Opkalla’s leadership to refine technical designs and provide feedback on the feasibility of new automation projects.
• Build and update Power BI dashboards to visualize the results of automated data pipelines and customer success stories.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level