AI Automation Intern, Directory Services, Summer 2026

The Walt Disney Company•Burbank, CA

1d•$42

About The Position

About the Role & Program The Walt Disney Company has spent 100 years immersing audiences in new and stunning experiences using groundbreaking technology. Your work as a Disney intern would inspire innovation and bring fresh perspectives to impact guests and consumers worldwide. At Disney, we’re storytellers. We make the impossible possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences. The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. The Enterprise Technology organization drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence. Our team serves all domestic and international businesses across The Walt Disney Company, including Disney Studios, Walt Disney Parks & Resorts, ESPN, ABC, Marvel Studios, and Pixar. At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe. Enterprise Technology enables secure, scalable, and resilient technology solutions that support enterprise operations. Within this organization, the Identity & Access Management (IAM) team is responsible for protecting enterprise systems through secure identity lifecycle management, authentication services, and directory infrastructure. AI Automation Intern for the Directory Services team will join a collaborative team responsible for managing and modernizing enterprise directory platforms (e.g., Active Directory, Entra ID/Azure AD, LDAP services). This role focuses on designing and implementing AI-powered automations that reduce manual operational effort, enhance security posture, and improve service reliability. If selected for this internship, you will report to a leader within the Identity & Access Management organization. The dates of this internship are May/June 2026 through August/September 2026.

Requirements

Familiarity with at least one scripting or programming language (Python, PowerShell, JavaScript/TypeScript)
Experience building technical projects through coursework, research, internships, or personal work
Basic understanding of Identity & Access Management concepts (authentication, authorization, RBAC, least privilege)
Comfort working with APIs, JSON, and systems integration fundamentals
Strong analytical and problem-solving skills
Strong written and verbal communication skills
Ability to collaborate effectively in a team environment
Currently enrolled as a junior or senior pursuing a bachelor’s degree in Computer Science, Computer Engineering, Information Systems, Cybersecurity, Data Science or other STEM related field at an accredited college or university.
Be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR currently participating in a Disney College Program or Disney Internship
Current Disney Interns, College, International, or Culinary Program Participants: You may only work for ONE consecutive year (12 months) in any combination of an internship and/or program.
Be at least 18 years of age
Possess unrestricted work authorization
Able to provide/have reliable transportation to/from work
Fully available from Monday-Friday for the duration of the internship, 40 hours per week

Nice To Haves

Exposure to directory platforms such as Active Directory, LDAP, or Microsoft Entra ID.
Experience with cloud platforms (AWS, Azure, or GCP).
Familiarity with workflow automation platforms or RPA concepts.
Exposure to AI/ML concepts such as prompt engineering, RAG, or anomaly detection.
Basic knowledge of SQL, dashboards, or data visualization tools.
Interest in cybersecurity and enterprise infrastructure environments.

Responsibilities

Partnering with IAM engineers to identify manual directory operations suitable for automation.
Developing scripts and automation workflows using PowerShell, Python, or approved enterprise tools.
Implementing AI-assisted capabilities such as intelligent ticket triage, log analysis, anomaly detection, and automated reporting.
Working with APIs, JSON, and integrations to connect directory platforms with automation workflows.
Applying secure coding practices and responsible AI guidelines.
Creating dashboards or reporting to measure automation impact (time saved, error reduction.)
Documenting technical designs, process maps, and runbooks for long-term maintainability.
Presenting a final demo summarizing outcomes, learnings, and recommendations.

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