AI & Automation Delivery Lead

Medavie
$74,000 - $100,000

About The Position

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place. As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year. Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today. We’re hiring an AI & Automation Delivery Lead to help our Generative AI and Automation Centre of Excellence (COE) deliver high‑impact solutions from idea to scaled adoption. If you enjoy leading cross‑functional teams, bringing structure to complex work, and driving meaningful change, this role offers the chance to influence how technology improves health outcomes for Canadians—while working in a collaborative environment that values balance and growth. For decades, we’ve invested in our own technology and partnered with governments and businesses to deliver on our purpose as a “Leading Health Solutions Partner.” That innovation depends on strong delivery leadership—people who can turn vision into reality and consistently deliver value. Delivery Leads bridge strategy, technology, and the business—coordinating teams to move AI and automation use cases through discovery, pilot, production, and scaled adoption . At the core, we’re a team of passionate technology experts focused exclusively on innovative AI and automation solutions. We enable Medavie to drive progress in health care—always in support of our mission to improve the well‑being of all Canadians.

Requirements

  • Proven success delivering projects/programs with varying levels of complexity, funding, and stakeholder impact.
  • Experience leading multiple parallel initiatives that include AI and/or automation , with strong change management and adoption focus.
  • Ability to coordinate internal and external resources across multiple functional areas.
  • Exceptional communication skills and high emotional intelligence; able to adapt style for technical, operational, and executive audiences.
  • Comfortable reporting outcomes, benefits, and risks at multiple leadership levels; able to escalate issues appropriately.
  • 8+ years in digital product delivery and/or progressive project management, including 5+ years partnering directly with senior leaders.
  • Strong industry and business acumen.
  • University degree (or equivalent).
  • Working knowledge of delivery tools (e.g., Clarity, Jira, Microsoft 365).
  • Familiarity with agentic/automation platforms such as Microsoft Power Platform (including Copilot) and AWS Bedrock.
  • In support of our contract with the Federal Government, this role requires Reliability Status Clearance (Enhanced Level B) , including fingerprinting, a criminal record check, and a credit check. You must have resided in Canada for at least 5 years and hold Permanent Resident or Canadian Citizenship status.

Nice To Haves

  • Project Management certification (e.g., PMP) is an asset.

Responsibilities

  • Own end-to-end delivery plans (scope, schedule, budget, risks, dependencies) for AI/automation initiatives.
  • Align stakeholders on goals, success measures, and capability requirements.
  • Lead cross-functional teams (product, engineering, data, security, privacy, and business) to deliver agreed milestones.
  • Drive change management and adoption planning so solutions deliver measurable business value.
  • Provide clear reporting to leadership, proactively escalating issues and recommending options.
  • Continuously improve delivery practices, templates, and ways of working within the COE.

Benefits

  • A diverse team of colleagues with multiple fields of expertise.
  • A stimulating and flexible working environment.
  • Bonus programs.
  • Employee and employer matching pension program.
  • Comprehensive health and dental plan (100% employer paid), effective on your first day.
  • Strong emphasis on work-life balance, including wellness benefits, health resources, and fitness discounts.
  • An organization that encourages personal learning and growth.
  • Opportunities to support charitable causes and give back to the community.
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