Analyst, AI Automation & Delivery

Frida•Miami, FL

3d•Hybrid

About The Position

Frida is seeking an Analyst AI Automation & Delivery to join our IT team based in Miami, FL. Reporting to the Director, IT Program and PPM, the selected candidate will help bring AI-enabled workflows to life across the business. This role is focused on implementing, maintaining, and supporting automation solutions that improve efficiency, visibility, and scale—using modern low-code tools and applied AI capabilities. You will work closely with IT leadership to turn workflow concepts into reliable, production-ready automations, while also supporting the day-to-day execution and delivery of enterprise IT initiatives. The ideal candidate is a hands-on, execution-oriented person who is excited to make ideas become reality. The Analyst AI Automation & Delivery will thrive in a dynamic, fast-paced, and entrepreneurial environment.

Requirements

Bachelor’s Degree in Information Systems, Computer Science, Business, or a related field
1–2 years of hands-on experience building or supporting automation workflows in a business or technical environment
Practical experience implementing integrations across systems, SaaS tools, APIs, or data sources
Familiarity with applying AI tools or capabilities within workflows (e.g., summarization, classification, extraction, or decision support)
Strong understanding of workflow concepts such as triggers, actions, conditions, and error handling
Comfortable working with common data formats (e.g., JSON, CSV) and basic technical documentation
Ability to work in a fast-paced environment in which requirements and priorities constantly change
Excellent written and verbal communication
Strong organizational and multi-tasking skills with high attention to detail
A self-starter with an ability to complete tasks both independently and collaboratively as part of a team

Responsibilities

Build, implement, and maintain AI-enabled automation workflows that integrate across SaaS tools, systems, APIs, and data sources
Lead requirements gathering with business stakeholders for defined use cases and recommend appropriate automation solutions, including when and how AI should be applied
Configure and manage AI steps within workflows, including prompts, logic, inputs/outputs, and guardrails
Translate requirements and workflow designs into reliable, production-ready automations
Test, troubleshoot, and resolve issues within automation workflows to ensure stability and performance
Maintain and iterate on existing automations based on feedback, usage, and evolving business needs
Document workflows, configurations, and implementation details to support reuse and scalability
Support day-to-day execution of IT initiatives by maintaining task tracking, timelines, and delivery artifacts
Update project boards, trackers, and status reports to ensure visibility and accountability across initiatives
Assist with testing coordination, rollout planning, and post-launch support activities
Track action items, dependencies, and follow-ups to help keep initiatives moving forward
Partner with IT leadership to surface risks, blockers, or execution gaps early
Proactively identify opportunities to improve workflow efficiency or delivery processes and bring ideas and recommendations forward for consideration

Benefits

Robust health benefits including:
Comprehensive medical, vision, and dental plans
Employer paid life insurance
Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability
FSA & HSA
401k matching up to 4% with immediate vesting.
Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater.
Flexible paid pregnancy and parental leave.
Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in-office manicures & pedicures, blowouts, massages, and carwash services.
Dog friendly office - feel free to bring your best buddy with you to work!
Learning & development opportunities for professional and personal growth
Company-wide events & outings. Team engagement is at the center of our culture. This ranges from small department-specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children.
Exclusive employee product discounts.