AI Architect
About The Position
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now About the Role We’re looking for a hands-on AI Architect to lead the design and deployment of cutting-edge AI solutions that drive operational efficiency and innovation across our organization. As our AI Champion, you’ll work cross-functionally to identify high-impact opportunities, architect scalable GenAI and agentic workflows, and bring transformative AI capabilities to life. Finance industry experience is preferred but not required.
Requirements
- Proven experience designing and building GenAI chatbots using LLMs and prompt engineering
- Hands-on development of agentic workflows that integrate reasoning, planning, and tool use
- Strong understanding of embedding models, vector databases, and semantic search
- Experience with Azure AI services (OpenAI, Cognitive Services, Azure ML, etc.)
- Familiarity with AI Foundry, Snowflake, Databricks, and/or UiPath
- Proficiency in Python and modern ML frameworks (LangChain, Hugging Face, PyTorch, etc.)
- Knowledge of MLOps, CI/CD pipelines, and model governance
Nice To Haves
- Experience applying AI to real-world business operations or customer-facing applications
- Experience in financial services use cases like credit scoring, fraud detection, or portfolio optimization
Responsibilities
- Collaborate with business and technical stakeholders to translate real-world challenges into AI-powered solutions
- Architect and build GenAI chatbots and agentic workflows for automation, decision support, and customer engagement
- Design and implement embedding models and vector indexes for intelligent search and recommendation systems
- Set up and optimize Azure cloud infrastructure to support scalable GenAI and agentic AI pipelines
- Lead AI projects from ideation to production, ensuring alignment with business goals and measurable outcomes
- Communicate complex AI concepts to non-technical stakeholders across departments
- Monitor and refine AI models to ensure accuracy, performance, and reliability
- Stay ahead of AI trends and tools to continuously evolve our capabilities
Benefits
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
