AI Agent Platform Architect – Digital Workforce

Marco Technologies

4h•$148,533 - $245,079•Remote

About The Position

The AI Solutions Architect is a senior, innovation-focused role responsible for designing, prototyping, and bringing to market AI-driven solutions, including AI and Digital Employee offerings, that solve real client business challenges. This role operates at the intersection of emerging technology, solution architecture, and go-to-market enablement, with a strong emphasis on large language models (LLMs), generative AI, automation, and intelligent agents. The AI Solutions Architect partners closely with Innovation leadership, engineering, sales, and delivery teams to translate rapidly evolving AI capabilities into scalable, supportable, and commercially viable offerings. This individual leads proof-of-concept initiatives, evaluates bleeding-edge AI platforms, and helps define the architecture, standards, and delivery models that enable Marco to responsibly deploy AI solutions for clients.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Data Science, or a related field.
Eight or more years of experience in solution architecture, product development, or advanced technical roles, with demonstrated experience designing and delivering complex technology solutions.
Hands-on experience working with AI, machine learning, generative AI, or LLM-based systems in applied or production environments.
Strong understanding of AI architectures, including LLMs, agent-based systems, automation workflows, and integration patterns.
Experience designing solutions across cloud and hybrid environments.
Ability to evaluate emerging technologies and translate them into practical, market-ready offerings.
Strong communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
Proven ability to collaborate across innovation, engineering, sales, and delivery teams.
Demonstrated curiosity and commitment to continuous learning in a rapidly evolving technology landscape.
Ability to balance experimentation and innovation with operational discipline and scalability.

Nice To Haves

Obtainment of one or more relevant industry certifications related to cloud architecture, AI, machine learning, or security is preferred.

Responsibilities

Lead the research, evaluation, and application of emerging AI technologies, with a strong focus on LLMs, generative AI, AI agents, and automation platforms from leading providers.
Architect end-to-end AI solutions that are scalable, secure, cost-effective, and operationally viable within Marco’s delivery and support models.
Design and deliver proof-of-concept implementations to validate AI use cases, technical feasibility, and business value prior to productization.
Contribute to the creation and refinement of AI-based managed services and Digital Employee offerings, from initial concept through market launch.
Collaborate with Innovation, engineering, security, and operations teams to define reference architectures, design patterns, and technical standards for AI solutions.
Ensure AI solutions align with client business objectives, governance requirements, security best practices, and responsible AI principles.
Partner with sales and customer-facing teams to support solution positioning, client discussions, pilots, and technical validation efforts.
Translate complex AI concepts into clear, practical guidance for internal stakeholders and client audiences.
Continuously monitor industry trends, research developments, and platform advancements to inform Marco’s AI roadmap and solution strategy.
Support the development of documentation, enablement materials, and internal training related to AI offerings.
Provide technical leadership and mentorship within the Innovation team related to AI architecture and solution design.
Participate in cross-functional planning sessions to align AI initiatives with broader business strategy and client needs.