Agronomy Account Relationship Development

Keystone Cooperative•Hamilton, MI

19h

About The Position

This entry level position is responsible for communicating the value we bring to a customer and ensuring that those values are delivered and realized by our customers. This position delivers on Keystone’s promise of being the farmer’s trusted business partner.

Requirements

Basic Knowledge of crop production and agronomics
Strong communication skills for building business relationships
Excellent organizational abilities to manage tasks and deadlines
Willingness to learn about Keystone’s portfolio offering and meet sales goals
Basic analytical and math skills
Ability to work independently, solve problems and make decisions
Proficiency in Microsoft Office and ability to learn company specific software

Nice To Haves

Bachelor’s degree in an agricultural-related field is preferred; or a combination of education and/or experience

Responsibilities

Increase agronomic expertise by deepening knowledge in product recommendations, conducting in-field diagnostics and leveraging industry resources to become a solution provider for farmers
Gain in-depth knowledge and insight of assigned customers’ initiatives, goals, and strategies through regular interaction with all levels within the customer’s operation, including understanding the producer’s business drivers, strategy and buying practices
Learn how to utilize AGx, Connect and other tools to assist customers in interpreting information and make sound recommendations
Recognize and articulate the unique value proposition of Keystone Cooperative and effectively position it to current and prospective accounts
Ask good questions to understand customer’s strategy and adapt our offering to best fit the customer’s goals
Ensure objectives and targets of the producers are met by the development of a Customer Account Plan.
Incorporate regular review of plan with Sales Lead, Regional Director and Operational team to identify, evaluate and respond to key business issues of the accounts and provide ultimate service to the customer
Detail, position and sell Keystone products and services during on-farm calls, telephone calls, text messaging and other formats to achieve communication style desired by customer
Set and achieve sales volumes, profit margins and other goals for each assigned account.
Maintain account and sales call records via Keystone Connect and Strategic Account Profile Sheets
Communicate with Location Manager and Operations daily on account progress, account service and potential issues or opportunities with assigned accounts.
Cooperate with decision makers and operational individuals within different businesses (Grain, Agronomy, Energy and Swine & Animal Nutrition) on all account developments
Provide customer service and act as one of the primary points of contact for customers, including resolving customer issues and complaints
Develop work habits that create, build and support the go-to-market strategy within the organization.
Adapt to and communicate changes in strategies to key stakeholders